Senior Retention Loan Officer
Company: loanDepot
Location: Irvine
Posted on: April 9, 2021
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Job Description:
We take the responsibility of being the second largest non-bank
lender seriously. Our direct sales team, which is over 750+
employees strong, is comprised of both seasoned mortgage veterans &
our own home-grown Lending Officers. All of our Licensed Lending
Officers are taught & trained from our astounding Learning &
Development team to provide all the tools necessary to take care of
our customers- every call, every time. All direct sales members of
#TeamloanDepot benefit from our no-cap commission policy which
includes a base wage plus bonus plan, continuous on-going training,
as well as company paid continuing education & licensing
renewals.loanDepot - We are America's Lender and want to keep our
customers coming back to us again and again. Mortgages needs change
over time, and we want our customers to get their last loan with
us. Position Summary:Our Customer Retention Lending Officers work
in our direct sales environment speaking to clients across the U.S.
The Customer Retention Lending Officers build rapport, analyze the
borrower's financial situation & determine the appropriate product
to meet our client's needs in a fast-paced, high call volume
environment. Responsibilities:Customer Retention Lending Officers
receive will advise existing customers on the right mortgage
product to help improve their current financial needsRetention
Officers will receive 10-12 warm transfers or call from direct dial
campaigns from existing loanDepot Customers. After determining the
best product for the client, our Retention Lending Officers will
lock the loan at point of sale, request any documents required and
submit a preliminary paperless loan package to a dedicated
processing teamThe Retention officer will maintain the relationship
throughout the process.Requirements:Two years mortgage experience
in a similar sales environmentNMLS SAFE ACT compliant, holding 3 or
more state licensesFlexibility to work approx. 45-50 hours per
week, which may include one weekend per monthConnects very quickly
to clients via phone presentation; builds and leverages client
relationships to get the job doneWorks best in a fast-paced
environment with the ability to multi-taskExcellent follow up and
communication skills with borrowers, internal partners &
teammatesAmbitious professional who is motivated by opportunity for
advancementCollege degree preferred, but not required with proven
mortgage experienceThe Perks:Competitive compensation reliant on
ability & experienceAccess to a marketing machine- all leads are
provided from our contact center who handle the outbound dials for
youNiche loan products with competitive pricingIn house operations
teams - origination, processing, underwriting, & funding- nothing
will slow you downExcellent benefits package including multiple
health, dental & vision optionsCompany paid life and AD&D
Insurance, as well as additional voluntary benefit
possibilitiesCompany paid licensing renewals & continuing
education401K with robust company match15+ PTO days, in addition to
8 paid company holidaysThe opportunity to work for America's Lender
under the vision of industry legend, Anthony Hsieh We are an equal
opportunity employer and value diversity in our company. We do not
discriminate on the basis of race, religion, color, national
origin, gender, sexual orientation, age, marital status, veteran
status, or disability status.PM17#LI-BB1 PI133304534
Keywords: loanDepot, Irvine , Senior Retention Loan Officer, Other , Irvine, California
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