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IT Support Specialist

Company: Ware Malcomb
Location: Irvine
Posted on: April 8, 2021

Job Description:

Ware Malcomb is hiring an IT Support--Specialist in our--Corporate Headquarter office in Irvine, Ca ! Ware Malcomb is a contemporary and expanding full service design firm providing professional architecture, planning, interior design, civil engineering, branding and building measurement services to corporate, commercial/residential developer and public/institutional clients throughout the world. The IT Support Specialist will work with our regional offices to support users in a help desk role; Configure, maintain and support end user workstations & laptops--and--track all changes using trouble ticket and inventory control system. Support will be handled in-person, by phone and by email. Some very limited travel is required.-- IT Support Specialist Requirements:

  • Minimum of two years support with the following- Prior experience with the support of Windows 7/10 workstations & Laptops, Active Directory, Office 365, MS Office, Autodesk Applications: AutoCAD, Civil 3D, Revit; Sketchup, Adobe Creative Cloud Suite; VPN Usage; Printing & Plotting; Mobile Devices (iPhone/iPad, Android phones and Tablets, Laptops, Imaging of new hardware, deploying software updates, troubleshooting VOIP phones, troubleshooting software bugs/errors; troubleshooting network related issues
  • Bachelor's Degree or equivalent combination of technical training /work experience--
  • Experience using or writing PowerShell scripts preferred--
  • Excellent communication and teamwork skills
  • Ability to effectively fulfill support tickets based on urgency
  • General knowledge of Network Topology Founded in 1972, Ware Malcomb--has office locations throughout the United States, Canada and Mexico. Ware Malcomb specializes in the design of commercial office, corporate, industrial, science & technology, healthcare, retail, auto, public/institutional facilities and renovation projects.-- Ware Malcomb provides the best of both worlds; a small office supportive and nurturing work environment coupled with the resources, amenities, and opportunities afforded by a large international design firm. Ware Malcomb offers a whole life balance, health-focused company culture, competitive salary and overall benefits package along with an excellent opportunity for professional growth. Ware Malcomb is recognized as an Inc. 5000 fastest-growing private company and a Hot Firm by Zweig Group! *Must be legally authorized to work in the United States* Are you currently legally authorized to work in Mexico?* Will you require sponsorship for employment visa status now or in the future?* How did you hear about the position you are applying for?* Did someone refer you to this position? Enter their first and last name here. Please provide your salary expectation:* Can you pass a background/credit check? Do you have prior experience in an IT Support role?* The following questions are entirely optional. Invitation for Job Applicants to Self-Identify as a U.S. Veteran
    • A "disabled veteran" is one of the following:
      • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
      • a person who was discharged or released from active duty because of a service-connected disability.
      • A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
      • An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
      • An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
        I AM NOT A PROTECTED VETERAN
        I DON'T WISH TO ANSWER Voluntary Self-Identification of Disability Voluntary Self-Identification of Disability Form CC-305
        OMB Control Number 1250-0005
        Expires 5/31/2023 Why are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
        • Autism
        • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
        • Blind or low vision
        • Cancer
        • Cardiovascular or heart disease
        • Celiac disease
        • Cerebral palsy
        • Deaf or hard of hearing
        • Depression or anxiety
        • Diabetes
        • Epilepsy
        • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
        • Missing limbs or partially missing limbs
        • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
        • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Please check one of the boxes below: YES, I HAVE A DISABILITY, OR HAVE A HISTORY/RECORD OF HAVING A DISABILITY NO, I DON'T HAVE A DISABILITY, OR A HISTORY/RECORD OF HAVING A DISABILITY I DON'T WISH TO ANSWER PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Ware Malcomb, Irvine , IT Support Specialist, Other , Irvine, California

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