Title & Curative Associate II

Company: States Title
Location: Irvine
Posted on: February 22, 2021

Job Description:

States Title is a top 10 title and escrow provider that is intelligently transforming closings by applying machine intelligence to the age-old processes and procedures in the $25B Title and Settlement industry. States Title makes residential real estate simple and efficient, allowing lenders to close more loans, faster, and at a lower cost.-- About the role The Title & Curative Associate is a cornerstone of the States Title Operations team. This individual will ensure that title commitment packages are delivered with timeliness, expert accuracy, and precision, furthering the States Title mission to make the home closing process as frictionless as possible for homebuyers, real estate agents, and lenders. The Title & Curative Associate will be excited to join the 'title company of the future,' processing instantly-underwritten files and leveraging technology to streamline the title process. This role will collaborate with the Customer Service and Customer Success function to proactively meet customer needs and provide a delightful closing experience. The Title Processor will be based in our state-of-the-art Operations Hub in Irvine, CA.-- What will you be doing?

• Understanding and satisfying all title requirements
• Performing all required title and curative duties with confidence and professionalism.
  • Processing instantly underwritten and traditionally underwritten files. Click here to learn more about States Title's patented instant underwriting model.--
  • Confirming legal vesting
  • Prepare title commitment package documentation based on customer-specific preferences
  • Attaching additional documentation to title commitment package as necessary, including Plat maps and 24-month Chains of Title
  • Ordering search packages as needed
  • Receiving and attaching taxes to files as needed
  • Reviewing commitment package documents for accuracy
  • Performing subordinations as needed
    • Running additional searches as need be, included Bankruptcy and Patriot Act
    • Reviewing for Clear-to-Close status
    • Performing additional curative work as needed
    • Order payoffs and reviewing payoff judgements as needed
    • Reviewing second mortgages on titles as needed
    • Performing a Pace lien search as needed
    • Completing Deed Order forms as needed
    • Checking for city-level recording requirements
    • Adding Recording and sending to customers, as applicable
    • Anticipating customer needs and resolving customer escalations in a professional, efficient manner
    • Providing status of the transaction throughout the closing process to the appropriate customers What skills and experience do you need?
      • 1+ year title and/or curative experience
      • Prior experience in escrow closing, mortgage processing or related field.--
      • Excellent phone, email, and face-to-face communication skills
      • Love for multitasking
      • Ability to thrive in a fast-paced, metrics-driven work environment
      • Extreme attention to detail and organizational skills Knowledge of title insurance, regulatory guidelines, and legal documents is required
      • Comfortable with constant change and process improvement
      • Proven customer service experience (High CSAT scores only)
      • Demonstrated ability to work as a team player in a fast paced environment--
      • Bonus: Possession of individual title and/or escrow licenses
      • Bonus: Experience processing files in ResWare -- We want the work you do here to be the best work of your life We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission. We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent.
        • Our passionate, capable team will always be our #1 benefit
        • We are proud of the team we have built so far, and we are excited about the team we have yet to add
        • Learn something new every day
        • Get more done than you would anywhere else
        • Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Family's needs
        • 401(k) Retirement Savings Plan--
        • Paid Time Off--
        • Health & Dependent Care Flexible Spending Accounts (FSA)
        • Short Term & Long Term Disability
        • Commuter Flexible Spending Account (i.e. Transit or Parking)
        • Supplemental Life and AD&D Insurance
        • Auto & Home Insurance Group Life Insurance U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at States Title are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
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Keywords: States Title, Irvine , Title & Curative Associate II, Other , Irvine, California