Admissions Service Representative

Company: Brandman University
Location: Irvine
Posted on: January 16, 2021

Job Description:

Please Note: Internal Employees, please use the Workday Dashboard career section to apply for the position. Why join Brandman? Competitive compensation and benefits promote your health and well-being. Brandman embraces inclusion, promotes corporate responsibility, and applies sustainable practices on the job and in the office. Exceptional Benefits At Brandman University, we value the personal health and financial well-being of our employees. Our affordable and flexible benefits packages truly encompass our mission and values by giving our employees peace of mind to allow them to focus on their professional development and other important aspects in their lives. Our benefits include: * Variety of Medical, Dental, and Vision coverage* Health Savings Account (HSA)* Flexible Spending Accounts (FSA)* Employee Assistance Program (EAP)* Wellness Programs (Physical and Mental Health Challenges, Campus Events)* Robust and comprehensive Retirement Plan (Basic, Supplemental, Roth options)* Employer matching and mandatory contribution by Brandman University* Tuition Remission (Brandman and Chapman)* Professional development through online learning and training tools* Service/Recognition awards* Paid time offUnder general direction from the Assistant Director of Admission and Evaluation, the Admission Service Representative is responsible for the processing of applications in the administrative computing system. The Admission Representative is responsible for successfully guiding the applicant through the admissions process and for representing Brandman in a positive and professional manner. TYPE OF SUPERVISION RECEIVED:General direction from the Admissions Supervisor POSITION DUTIES AND RESPONSIBILITIES:Essential functions: 100% of time Process applications in the administrative computing system Prepare files for evaluation/decision. Link scanned documents in document imaging system. Create and update files. Track received documents in computing system, enter transfer coursework. Input communication codes, status codes, and trigger correspondence Provide support and assistance to both applicants and University campus staff Assist applicants and campus staff with troubleshooting issues as related to policies and procedures Assist in the development of training materials for Central Office and University campus staff Assist with the training of campus staff Run audit reports on application data and follow up with University campus staff Assist with quality control reporting and data integrity Responsible for maintaining regular contact with campus staff, particularly the Enrollment Coaches, via regular scheduled conference calls, on-line meetings, and data report follow-up Act as liaison between campus staff and Assistant Director of Admission and Evaluation Assist in the updating and review of applications and forms Assist with testing new procedures and processes Other duties as assigned to support the Central Admission Office Non-Essential Functions of the Job:May require work hours outside of standard business hours. Occasionally travel may be required POSITION SPECIFICATIONS AND REQUIREMENTS:Special Conditions of Employment: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Need to be able to work flexible hours particularly given campuses' extended hours of operation. Applicants for this position are subject to a criminal history review. Previous Experience:Prefer experience working in an Admission or Registrar office in a Higher Education Institution or equivalent work experience Desired Qualifications:Ability to perform accurate and efficient entry of data into administrative software Adequate typing skills to complete data entry requests in a timely manner Ability to prioritize duties when faced with interruptions, distractions and fluctuating workload and completing them in a timely manner Communication and interpersonal skills, with the ability to interact with diverse individuals and groups at all organizational levels, both inside and outside of the university Ability to organize and handle large quantity of work with accuracy and efficiency Ability to use tact and diplomacy and maintain a high level of confidentiality Knowledge of basic arithmetic computations Strong commitment to teamwork and customer service Knowledge and Education:Experience working in an Admission or Registrar office in a Higher Education Institution or equivalent work experience Knowledge and experience with administrative computing and document imaging systems, preferably Banner, ImageNow, Intelligent Capture, TargetX, and Salesforce Knowledge of Admission policies and procedures Knowledge of Brandman University policies and procedures Machines, Tools, Equipment, Electronic Devices and Software:Ability to use standard office equipment, including PC, phone, copier, and calculator Computer skills in the use of word processing and electronic mail, preferably of Microsoft Word and Outlook. Ability to learn new computer applications and administrative software. Document Imaging software Contact with Students: Daily. Contact with Faculty and/or Staff: Daily Contact with Community and Vendors: Occasional Please Note: Internal Employees, please use the Workday Dashboard career section to apply for the position. Equal Employment Opportunity -Brandman University is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. Brandman prohibits all forms of discrimination and harassment on the basis of age, ancestry, color, religious creed (including religious dress and grooming practices), disability (mental and physical), marital status, medical condition, genetic information, military and veteran status, national origin (including language use restrictions), race, sex (including pregnancy, childbirth, breastfeeding, and/ related medical conditions), gender, gender identity, gender expression, sexual orientation, or any other characteristic protected by local, state or federal law. Reasonable Accommodation - Brandman University provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at burecruiting@brandman.edu .

Keywords: Brandman University, Irvine , Admissions Service Representative, Other , Irvine, California