Admissions Service Representative
Company: Brandman University
Location: Irvine
Posted on: January 16, 2021
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Job Description:
Please Note: Internal Employees, please use the Workday
Dashboard career section to apply for the position. Why join
Brandman? Competitive compensation and benefits promote your health
and well-being. Brandman embraces inclusion, promotes corporate
responsibility, and applies sustainable practices on the job and in
the office. Exceptional Benefits At Brandman University, we value
the personal health and financial well-being of our employees. Our
affordable and flexible benefits packages truly encompass our
mission and values by giving our employees peace of mind to allow
them to focus on their professional development and other important
aspects in their lives. Our benefits include: * Variety of Medical,
Dental, and Vision coverage* Health Savings Account (HSA)* Flexible
Spending Accounts (FSA)* Employee Assistance Program (EAP)*
Wellness Programs (Physical and Mental Health Challenges, Campus
Events)* Robust and comprehensive Retirement Plan (Basic,
Supplemental, Roth options)* Employer matching and mandatory
contribution by Brandman University* Tuition Remission (Brandman
and Chapman)* Professional development through online learning and
training tools* Service/Recognition awards* Paid time offUnder
general direction from the Assistant Director of Admission and
Evaluation, the Admission Service Representative is responsible for
the processing of applications in the administrative computing
system. The Admission Representative is responsible for
successfully guiding the applicant through the admissions process
and for representing Brandman in a positive and professional
manner. TYPE OF SUPERVISION RECEIVED:General direction from the
Admissions Supervisor POSITION DUTIES AND
RESPONSIBILITIES:Essential functions: 100% of time Process
applications in the administrative computing system Prepare files
for evaluation/decision. Link scanned documents in document imaging
system. Create and update files. Track received documents in
computing system, enter transfer coursework. Input communication
codes, status codes, and trigger correspondence Provide support and
assistance to both applicants and University campus staff Assist
applicants and campus staff with troubleshooting issues as related
to policies and procedures Assist in the development of training
materials for Central Office and University campus staff Assist
with the training of campus staff Run audit reports on application
data and follow up with University campus staff Assist with quality
control reporting and data integrity Responsible for maintaining
regular contact with campus staff, particularly the Enrollment
Coaches, via regular scheduled conference calls, on-line meetings,
and data report follow-up Act as liaison between campus staff and
Assistant Director of Admission and Evaluation Assist in the
updating and review of applications and forms Assist with testing
new procedures and processes Other duties as assigned to support
the Central Admission Office Non-Essential Functions of the Job:May
require work hours outside of standard business hours. Occasionally
travel may be required POSITION SPECIFICATIONS AND
REQUIREMENTS:Special Conditions of Employment: Working conditions
are normal for an office environment. Work may require occasional
weekend and/or evening work. Need to be able to work flexible hours
particularly given campuses' extended hours of operation.
Applicants for this position are subject to a criminal history
review. Previous Experience:Prefer experience working in an
Admission or Registrar office in a Higher Education Institution or
equivalent work experience Desired Qualifications:Ability to
perform accurate and efficient entry of data into administrative
software Adequate typing skills to complete data entry requests in
a timely manner Ability to prioritize duties when faced with
interruptions, distractions and fluctuating workload and completing
them in a timely manner Communication and interpersonal skills,
with the ability to interact with diverse individuals and groups at
all organizational levels, both inside and outside of the
university Ability to organize and handle large quantity of work
with accuracy and efficiency Ability to use tact and diplomacy and
maintain a high level of confidentiality Knowledge of basic
arithmetic computations Strong commitment to teamwork and customer
service Knowledge and Education:Experience working in an Admission
or Registrar office in a Higher Education Institution or equivalent
work experience Knowledge and experience with administrative
computing and document imaging systems, preferably Banner,
ImageNow, Intelligent Capture, TargetX, and Salesforce Knowledge of
Admission policies and procedures Knowledge of Brandman University
policies and procedures Machines, Tools, Equipment, Electronic
Devices and Software:Ability to use standard office equipment,
including PC, phone, copier, and calculator Computer skills in the
use of word processing and electronic mail, preferably of Microsoft
Word and Outlook. Ability to learn new computer applications and
administrative software. Document Imaging software Contact with
Students: Daily. Contact with Faculty and/or Staff: Daily Contact
with Community and Vendors: Occasional Please Note: Internal
Employees, please use the Workday Dashboard career section to apply
for the position. Equal Employment Opportunity -Brandman University
is committed to providing an educational and work environment free
of unlawful discrimination and harassment in any form. Brandman
prohibits all forms of discrimination and harassment on the basis
of age, ancestry, color, religious creed (including religious dress
and grooming practices), disability (mental and physical), marital
status, medical condition, genetic information, military and
veteran status, national origin (including language use
restrictions), race, sex (including pregnancy, childbirth,
breastfeeding, and/ related medical conditions), gender, gender
identity, gender expression, sexual orientation, or any other
characteristic protected by local, state or federal law. Reasonable
Accommodation - Brandman University provides reasonable
accommodations to applicants with disabilities. If you need a
reasonable accommodation for any part of the application and hiring
process, please notify the recruitment department at
burecruiting@brandman.edu .
Keywords: Brandman University, Irvine , Admissions Service Representative, Other , Irvine, California
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