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CSR - Temp

Company: SBM Site Services
Location: Irvine
Posted on: January 16, 2021

Job Description:

OverviewSBM is currently looking to hire a Customer Service Representative (CSR) to join their team! The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication skills. Requires good judgement in thought and/or decision-making. May need to explain work methods & instructions. Aid in training others or demonstrate work processes.Responsibilities* Comply with safety rules, policies, and procedures. Stops at risk behavior of others and self.* Perform work assignments in a team with other employees.* Perform repetitive tasks.* Maintain clean work area. * Follow all protocols, company procedures, policies, and rules.* Take direction and respond to supervision.* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner.* Fill in during staff shortage.* Support shift lead in completing punch-list items.* Use proper personal protective equipment.* Present a professional appearance and conduct.* Understand customer service and satisfaction. * Understand reporting systems, and of the environment.-- Stocking restrooms-- Transport small equipment, tools, chairs, & tables.-- Straighten areas, such as lobbies, conference rooms, locker rooms, & break rooms-- Dust mopping floors-- Restroom cleaning-- Pick up trash outdoors-- Clean ashtrays-- Light Vacuuming-- Dusting-- Window cleaning-- Empty recycle boxes-- Clean glass-- Wipe down mirrors-- Wipe down sinks, partitions, and stainless steel-- Restock supply cabinet/room-- Clean elevators-- Carpet spotting-- Transport trash & waste to proper disposal areas.-- Polish metal & woodwork.-- Clean upholstered furniture.-- Clean window blinds.-- Clean draperies.-- Replace light bulbs.-- Remove cobwebs-- Trashing -- Damp mop floors-- EdgingQualifications* Less than high school education or up to one month related experience or training or equivalent combination of education & experience.* Completed all safety certifications* Ability to Read 2-3 syllable words, recognize similarities and differences between words and series of numbers.* Ability to print clearly and speak simple sentences.* Ability to communicate effectively with co-workers, supervisors, managers, and customers.* Bi-Lingual in Spanish a plus.* Know how to add and subtract two digit numbers and to multiply and divide with 10's and 100's.* Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc.* Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance.* Maybe required to be forklift certified and/or MER certified.Available Shift: Monday - Saturday 4:45 AM - 3:00 PMMonday - Friday 6:00 PM - 12:30 AMCompensation: The pay rate for this position is $13.50 per hour.

Keywords: SBM Site Services, Irvine , CSR - Temp, Other , Irvine, California

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