Call Center Representative

Company: Aerotek
Location: Irvine
Posted on: January 15, 2021

Job Description:

Job Duties:- Answer incoming telephone calls and satisfy customer needs.- troubleshoot clients questions or concerns - Confirm; schedule; and reschedule services for the customer.- Perform general clerical duties as assigned.-Answer technical questions - Answer simple billing questions.- Have positive communication skills and manners with customers.- Maintain customer satisfaction.- Handle confidential customer and colleague information.- Set sales appointments for new customers and for current customers for new services.?Location: Irvine, CAQualifications:- 0 - 1 year of experience as a customer service representative / working within a call center (inbound or outbound)-Excellent customer service & phone voice-Able to type 40 words per minute.-High School Diploma must haveAdditional Skills:-Motivated and professional-Attention to detail-customer service skillsExperience Level:Entry LevelAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.SDL2017

Keywords: Aerotek, Irvine , Call Center Representative, Other , Irvine, California