Insurance Collections Specialist

Company: Pacific Dental Services
Location: Irvine
Posted on: January 12, 2021

Job Description:

DescriptionNow is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!OverviewThe Specialist, Insurance Collections will be responsible for following up with, and ensuring the receipt of outstanding insurance claims payments. Get patients to come into the office for an examination or dental treatment.* Follow-up on claims payment status for 30-40 accounts per day.* Maintain individual office Insurance Accounts Receivable at an acceptable level as outlined by PDS.* Review patients' accounts to ensure accuracy on insurance billing and procedures performed.* Read and analyze various internal reports that contain claims and insurance information.* Provide auditors, billers, posters, and other insurance collections specialists with assistance in the follow-up of outstanding claims payment.* Process attachments through National Electronic Attachments (NEA).* Use various on and offline methods to trace outstanding claims payments.* Use interpersonal and communications skills to obtain claims approval and payment information from various carriers.* Provide customer service to the affiliated dental practices of PDS, through the call center, as well as email.* Other duties as assigned by managementREQUIRED:* 2+ years of experience in a medical/dental setting and/or accounts receivable and collections.* Equivalent to high school diploma or general education degree (GED).PREFERRED:* EPIC knowledge.* Associate or Bachelor's Degree or one-year certificate from an accredited college or technical school; or equivalent combination of education and experience.KNOWLEDGE/SKILLS/ABILITIES:* Ability to multi-task effectively without compromising the quality of the work.* Excellent interpersonal, oral and written communication skills.* Detail oriented, organized, process focused, problem solver, self-motivated, proactive, ambitious, customer service focused.* Ability to draw conclusions and make independent decisions with limited information.* Self-motivated, reliable individual capable of working independently as well as part of a team.* Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.* Ability to read, analyze, and interpret documents such as professionals journals, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations.* Ability to interpret a variety of instructions furnished in written, verbal or diagram form.* Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, decimals and percentages.* Ability to compute rate, ratio and percentages, ratios, and proportions to practical situations.Pacific Dental Services is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Keywords: Pacific Dental Services, Irvine , Insurance Collections Specialist, Other , Irvine, California