Merchant Services Representative

Company: Aerotek
Location: Irvine
Posted on: January 11, 2021

Job Description:

Description:Responsible for assisting external and internal customers with various needs. Expected to be focused, capable, and able to communicate proficiently. The individual should also have a desire to learn and grow in industry knowledge as well as be able to proficiently multi-task in a fast-paced environment.This is more of a technical support role for both internal and external customers. They will be working through complex situations and will need to analyze the situation in order to provide a resolution. It could be a developer issue and they will work with their IT team, or it could be an accounting problem and they will work with their internal accounting and finance team. Will be remote through March 2021 (could be extended), all training 100% remoteELIGIBLE CANDIDATES MUST HAVE- Ability to increase the culture of the company - They really take great pride in their culture- Critical thinking / analytical skills...this is an industry where you have to get to the root of a complex problem and provide a solution to the customer- Great with technology, multiple screens in front of you, CRM systems, and being able to learn new systems quickly- Experience with MS Office (Outlook is used heavily) - Able to consistently perform in a high stress environment, under substantial deadlines- Ability to stay calm when customers are stressed or upset- Desire to learn and grow in industry knowledge- High School Diploma, some college preferred. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Irvine , Merchant Services Representative, Other , Irvine, California