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Senior Account Manager, SLED (Irvine, CA)

Company: Presidio
Location: Irvine
Posted on: September 17, 2020

Job Description:

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Senior Account Manager, SLED (Irvine, CA) At Presidio, we think, architect, implement and support the practical reality of IT every day. We bring together the best minds in the industry to deliver IT excellence and support the answers to our clients’ IT challenges. As one of the largest IT-as-a-Service solution providers in the U.S., we combine experience and stability with regional expertise and the unique ability to cover local and global business needs. For more information about Presidio visit our website at www.presidio.com or follow us on Twitter @Presidio .

We have an exciting opportunity for an experienced Senior Account Manager to join our SLED team in our Pleasanton, CA location. This individual will be responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory. Important activities include anticipating customer needs by proactively gauging customer requirements, responding to customer requests, preparing proposals, and developing solutions from available offerings.

Key Responsibilities:

Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services

Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures

Maintain a targeted understanding of customers’ business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business

Meet or exceed annual sales top line revenue and margin goals as defined by management.

Drive profitably and grow revenue for target accounts in partnership with inside sales team

Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools

Performs extensive proposal writing and prepares sales information for customers

Account Management:

Manage individual sales objectives to include sales orders and billing activities to support quarterly goals.

Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues.

Work with inside sales team to ensure that quotes are provided and order requests are processed accurately and with engineering team to accurately scope projects.

Manage past due invoice resolution with accounting to ensure proper collections.

Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account

Understand each target customer’s business model, map their organization and identify their unique technology needs

Strategic Planning & Presentation:

Performs deep analysis of account base including “heat maps” to determine key areas of opportunities

Develop & execute marketing and business plans to drive revenue and profits

Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy

Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners’ AMs

Presents a Quarterly Business Review (QBR) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals

Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities

Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory

Use quarterly forecasting and pipeline management to manage sales growth

Collaborate on sales strategies, discuss account trends, advise changes within accounts and coordinate quotes and sales opportunities with Account Managers on an as-needed and weekly basis

Required Skills

10+ years of technology sales experience is required; High performing SAMs have the demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings

Ability to reach expected sales quota the first 90 and 180 days of employment leveraging past experience and track record of meeting and exceeding sales quotas

Excellent sales skills including proficiency of the English language, assertive, empathetic, flexible, strong customer service, active listener, persuasive, public speaker, polished presenter and service orientation focus

Outstanding communication and organizational skills

Self-starter with ability to build relationships, communicate product knowledge, and close deals quickly

Ability to solve problems, with critical thinking, judgment, and strong decision-making skills

Strong collaboration skills and ability to work closely and effectively with members across departments and at all levels of the organization

Proven track record in developing new relationships with customers and ability to translate client business needs into solutions

Preferred candidate will have prior experience selling advance technology solutions for Cisco, Amazon, Microsoft, Pure, HP and Dell/EMC

ABOUT PRESIDIO

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2019, we serve approximately 7,900 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $3.0 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. For more information visit: www.presidio.com .

Digital Infrastructure:

Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from workgroup to the largest enterprise requirements.

Cloud:

We help our clients take cloud strategy and adoption to the next level. Through our advanced cloud solutions practice, combined with Presidio’s IT infrastructure expertise, we provide private, hybrid, and multi cloud solutions. By closely aligning our services and solutions with our strategic partners Microsoft Azure™, Amazon Web Services™, Intel ®  and VMware™ Presidio offers cloud strategy, architecture and implementation services along with application rationalization and migration across the hybrid and multi-cloud data center environment. In addition, our new and innovative Presidio Cloud Concierge solution provides a foundation for Automation and Self-Services across Clouds to improve productivity and drive increased levels of governance and security.

Rather than a “one size fits all” approach, or having to choose between public or private, Presidio tailors a hybrid cloud strategy to meet your unique business requirements. We help our clients accelerate and simplify cloud adoption across the entire IT lifecycle .

Security:

Our comprehensive security risk methodology gives customers the ability to safeguard their environments and critical business data. This includes continuous threat protection and risk mitigation through the Presidio Cyber Risk Management program, a next generation approach that integrates security strategy, assessments, architecture and remediation, and aligns all of these with organizational goals.

Presidio Cyber Risk Management provides clients with a holistic approach for effective security policies and procedures, risk assessment and management, regulatory compliance, incident response, and education and awareness. We use an established risk management methodology and proprietary risk scoring process to provide the IT leader and board of directors with an ongoing view of their organization’s risk exposure and remediation path.

*****

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com .

RECRUITMENT AGENCIES PLEASE NOTE:

Agencies Please Note:  Agencies may not submit any unsolicited candidate information to any employee of Presidio. Any candidate information received by any employee of Presidio will be considered property of Presidio, unless the submitting agency is an Authorized Vendor who has received a written request to perform recruiting services from a member of Presidio’s Talent Acquisition staff. No other Presidio staff member shall be authorized to engage an agency to perform recruiting services. Authorized Vendors have entered into written contracts with Presidio that have been reviewed and executed by the Vice President of Talent Acquisition. Payments will not be made to any agency who is not an Authorized Vendor (nor will they be made to any agency for performing unauthorized services).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Presidio, Irvine , Senior Account Manager, SLED (Irvine, CA), Other , Irvine, California

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