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Order Fulfillment Specialist

Company: Apex Systems
Location: Irvine
Posted on: September 16, 2020

Job Description:

Title: Order Fulfillment Specialist -- $17/hr Location: Irvine, CA -- Duration: 12+ month contract -- Description: Function as a point of contact for escalated customer issues concerning shipment status, delivery issues, damages and returns. Communicate through ticketing system to internal customer (CARE) who communicates to customer. Considerable level of team work as well as the ability to operate independently. Creates and updates statistical data, spreadsheets, reports and charts to identify product availability, sales order demands, customer priorities and other analysis. Experience in production planning, scheduling, inventory control, sales order fulfillment or customer service preferred. Demonstrated abilities in researching, responding to and resolving customer inquiries utilizing Sales Order Management systems. Written and verbal communication skills vital to ensure our internal customer (CARE) fully understands ticket resolution.

Keywords: Apex Systems, Irvine , Order Fulfillment Specialist, Other , Irvine, California

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