We’re one of the fastest-growing homeownership companies in
America. Why? Because we’re making homeownership simpler, faster —
and most importantly, more accessible for all Americans.
By combining smarter technology with a desire to not just change
one piece of the journey but the entire makeup of what it’s like to
buy and own a home in this country, we’re building things that
don’t exist yet.
Better.com by the numbers:
We fund $600 million in home loans per month
Nearly $5 billion in loans funded since our
inception in 2016
2 years running, we’re one of Crain’s “Best Places to
We’re #11 on Fortune’s Best Places to Work in NYC
And #964 on Inc.’s 2019 “5000 Fastest-Growing
We’ve secured over $254 million from our investors
We continue to outpace the industry at every turn. We’ve
recently joined forces in partnership with Ally Bank. Plus, our
backers have helped build some of the most transformative tech and
finance companies in history. Kleiner Perkins, Goldman Sachs, IA
Ventures, American Express, Citigroup, Activant Capital, and others
have all invested in our vision of redefining the entire home
A Better opportunity:
Better is looking for a Processing Team Lead to join our team in
Irvine. This person will be responsible for managing a team of
junior processors in tandem with processing a reduced pipeline. The
ideal candidate will be a highly organized communicator capable of
making sound decisions while maintaining composure in a fast-paced
Beyond producing high quality loans, our goal is to build a
product that will ultimately reduce the cost of homeownership in
America. With offices in New York, San Francisco, Irvine, Charlotte
and Gurgaon, we are quickly expanding in order to deliver a
delightful borrower experience through a combination of technology
and people. Our office in Irvine is a key part of this
In joining our Irvine team, you will have a unique opportunity
to join a fast-growing team and you will play a critical role in
delivering on the Better mission.
Responsibilities will include:
As Better's Processing Team Lead, your responsibilities will be
wide in scope. You can expect to actively contribute in the
Manage team of junior processors:
Drive team objectives and KPIs throughout production cycles.
Provide and coach through qualitative and quantitative feedback
for direct reports.
Monitor daily cadence as the product continues to improve.
Serve as the first line of defense to diffuse customer
escalations to management.
Support Processing Manager and Senior Processors with complex
Manage limited pipeline of loans
Verify and analyze all necessary financial information and
documentation; ensure that loan files contain all necessary credit
and legal documents to satisfy underwriting conditions.
Calculate qualifying ratios, determine creditworthiness.
Work effectively with cross-functional teams in Operations
(title, valuations, underwriting, closing) to close loans
2-4+ years of experience processing (or underwriting) FNMA,
FHLMC, FHA and Jumbo mortgages
1 year of leadership experience highly preferred
Knowledge of agency conventional, purchase, refinance, and jumbo
underwriting product guidelines
Familiarity with Desktop Underwriter (DU)
Strong communication, organization, and time management
Ability to troubleshoot and solve problems independently
Ability to maintain composure in a fast-paced environment
Things we value:
Nerdiness. Financial news and trends are fascinating.
Relentlessness. No one here gives up. We try. We fail. We
Passion. If you don’t get excited about homeownership,
mortgages, and real estate, it simply won’t work.
Smarts: book and street. We have to use all the tools at
our disposal to build Better.
Empathy and Compassion. You understand that people's
biggest dreams are in your hands.
Communication. Can you ask for help or put your hand up
when you don’t understand?
Building. Doing. Making. Yes, we have to do a lot
of thinking and talking to figure this stuff out, but you can’t
wait to leave the conversation and build it.
Are you legally eligible to work in the U.S.? *
Will you now or in the future require visa sponsorship for
employment at Better.com? *
What are your total annual compensation expectations?