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Vice President of Digital Technology

Company: Helen of Troy
Location: Irvine
Posted on: September 12, 2020

Job Description:

Join our corporate IT team as Vice President of Digital Technology to m ake an impact supporting our world-class leadership brands including: OXO, Hydro Flask, Vicks, Braun, Honeywell, PUR, Hot Tools, and Drybar. Our o utstanding products elevate lives everywhere, every day.

Temporarily, this position is eligible for Work-From-Home until our office re-opens. Once our office re-opens, this position is not eligible to be Work-From-Home, and you will be required to report onsite. This position can be based out of any of the following office locations:

Marlborough, MA

Summary:

As a key leader within our IT department, our VP of Digital Technology will bring our enterprise through a global digital transformation as we seek to achieve excellence in our ability to service our global consumers via direct sales channels and devices (eCommerce, mobile apps, IoT, POS). You own the vision for and implementation of our digital commerce infrastructure and is to partner with our brand teams to ensure a frictionless omnichannel experience for our consumers. Reporting directly to our CIO, this role presents an excellent opportunity to build and operate a best-in-class digital technology services organization.

Responsibilities:

Develop cutting edge digital roadmaps and teams to execute a best-in-class frictionless omni-channel experience across all digital commerce touch points; ecommerce websites, mobile applications, IoT devices, point-of-sale retail, etc.

Curate and manage the pipeline of innovative ideas, owning the operational rhythm to expose concepts to the senior leadership team.

Align technology strategy with the brands’ digital commercial objectives to enable necessary capabilities.

Define strategy, establish outcome-driven frameworks, align priorities, and manage operating mechanisms to drive a highly effective, efficient, process design and development team.

Ensure a frictionless omnichannel shopping experience through our digital platforms - from order placement to shipment.

Develop best in class solutions to deliver best-in-class results measured by KPIs for order fulfillment, consumer service capabilities, and the enablement of cutting-edge digital consumer experiences to support a variety of business needs.

Partner with cross-functional teams across finance, supply chain, IT, and marketing, to drive system development projects to completion, on budget, and on time.

Establish a dynamic software engineering function across multiple teams and businesses and align business priorities with the appropriate, cost-effective deployment of capital, IT systems, and team resources. Responsibilities also include sourcing, staffing, and managing in-house and outsourced development teams.

Vision, build, and own the system architecture for Direct-to-Consumer/Ecommerce technology, on which all Helen of Troy brands build and execute their DTC/Ecommerce business.

Establish a best-in-class consumer support/consumer service platform that enables our teams to support our customers via all digital touch points (SMS, Social Media, Phone/email, on-site chat.

Vision and implement a robust and effective omnichannel data management and analysis function that enables an accurate 360-degree view of our consumers resulting in robust reporting, visualization, and audience-building segmentation capabilities.

Implement and support business-to-business platforms to enable our sales organizations to service a diverse channel matrix.

Build and develop talent that has the business acumen and technical capability to deliver world-class products, differentiated customer experiences, strategic partnerships, and sustainable ecosystems.

Requirements:

Bachelor’s degree from an accredited college or university.

15+ years of experience in a focused technology role.

10+ years of experience with omnichannel digital commerce-related experience.

10+ years of experience in a leadership role.

Retail or consumer goods industry experience is highly preferred.

Experience running product teams.

Be and entrepreneurial, out-of-the-box thinker, who is curious

Ability to influence and engage diverse audiences including senior executives.

Track record of driving results and inspiring an organization to achieve and exceed its objectives.

Strong project management skills and ability to complete projects on time.

Strong problem-solving skills with the ability to translate analytic data into strategic ideas.

Applicants must be authorized to work in the United States on a full-time basis.

Helen of Troy is an Equal Opportunity / Affirmative Action Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you, as one of our employees or as an applicant for employment, have any questions about our Affirmative Action Plan, please contact Human Resources during regular business hours. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at (915) 225-8000. #LI-DNP

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Vicks®, Braun®, Honeywell®, PUR®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

Posted 2 Days Ago

About Us ? Why Join Helen of Troy?

We are proudly powered by our exceptional people, who feel and act like passionate owners. Every day, their experience and skills build superb businesses and create best-in-class capabilities in every corner of our company.

We cultivate careers and celebrate our shared success as we create long-term sustainable value together.?

With over 50 years of experience, we are just getting started. We elevate lives. We soar together. We are Helen of Troy.

# WeAreHelenofTroy #Elevating Lives #SoaringTogether

Keywords: Helen of Troy, Irvine , Vice President of Digital Technology, Other , Irvine, California

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