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Head of Payments Solutions

Company: Kareo Inc
Location: Irvine
Posted on: September 12, 2020

Job Description:

A highly motivated customer-centric HEAD OF PAYMENTS SOLUTIONS to successfully deliver Kareo payments products and represent the organization to the outside market, including customers, partners, and analysts. Help us as we rethink how people pay for their healthcare services. We’re looking to support independent medical practices by creating a more consumer centric payment offering. A leader to engage customers, develop/refine the portfolio strategy, execute strategy, and ensure product line performance and identify market trends and opportunities.

Your Area of Focus

Drive the evolution of Kareo’s payments offering, by fulfilling the company’s vision to deliver a consumer-centric payments solution supporting independent medical practices

Further define and drive our payments product strategy and maintain a three-year product roadmap aligned with the company’s growth plans

Translate company goals into a clear team strategy for several major bets centered around traditional and new payment methods

Lead the product road mapping, prioritization, development and execution of that strategy; own the related company-level OKRs

Oversee complete revenue pipeline from product to customer onboarding and usage

Closely partner with Sales and Onboarding leaders to drive new and base adoption and usage

Innovate, define and deliver high priority payments initiatives

Use qualitative and customer research and data analysis to communicate product opportunities & business cases to senior management and various stakeholders

Be the voice of the user and leverage data to unlock new experiences and new features that deliver the full potential of the payments offering to our customers

Harness the power of a cross-functional team to take a product from concept to launch and deliver great customer experiences

Explore new approaches, methodologies, and technologies in an ever evolving and changing payments landscape

Evangelize the payments offering within Kareo to internal stakeholders and customers with purpose and passion.

Attract, build and mentor a high-performance, customer-oriented product, design, and partner team with the optimal composition of skill level, commercial orientation, domain experience, and discrete areas of product ownership

Further extend a winning culture at Kareo where staff is engaged, challenged to succeed, and rewarded appropriately

Your Qualifications

Must have 10+ years of experience in product leadership focused on software applications

Proven track record as product leader at a successful B2B SaaS / Cloud software business

Prior experience developing products for SMB or consumer environments is a plus but not required

Experience in and/or significant exposure to the payments industry preferred

Entrepreneurial leader with proven track record of executing a new product offering from concept to launch through cross-functional leadership

Ability to structure and manage complex company-level projects and processes with multiple stakeholders at senior and junior levels including working with Sales, Client Services, Marketing, User Experience, Engineering

Ability to independently lead and manage projects with multiple workstreams, with proven leadership success over a wide variety of functional business problems

Not only passionate about building a breakthrough product, but also very entrepreneurial and excited about building a new line of business within a growth stage company

Superior analytical and problem-solving skills, with demonstrated analytical rigor, attention to detail, and the ability to structure and analyze sophisticated financial modeling

Experience managing partnerships and strategic business relationships with third party companies.

Experience in Customer Research methodologies and proficiency in measuring the effectiveness of features that are implemented

A flexible and creative thinker with the ability to define business trade-offs, generate out-of-the-box solutions and move through ambiguity.

Your Characteristics

Be Passionately Driven: We take pride in our work, inspire others to excel, and are dedicated to solving tough problems in healthcare. We hold ourselves to the highest standards. And we work with urgency because what we do matters.

Dedicated to Customer Success : Helping our customers succeed directs every action we take. We’re committed to helping their practices run smoother so their patients can thrive. We are solution-oriented and aligned with their needs.

Together We’re Better: Great teams are collaborative, selfless, hardworking, and dedicated. We are willing to do what it takes to get the job done so we can accomplish more together.

Constant Growth : We strive to have a growth mindset in all we do. We reject the status quo. We take a unique approach and make every effort to bring clarity to a needlessly complex industry. We are creative problem solvers that believe in making things better.

Kareo is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Keywords: Kareo Inc, Irvine , Head of Payments Solutions, Other , Irvine, California

Click here to apply!

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