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Director, Business Operations

Company: Blizzard Entertainment, Inc
Location: Irvine
Posted on: September 12, 2020

Job Description:

City Irvine California Category Operations Overwatch

Blizzard Entertainment is looking for a passionate, smart, and driven individual to head business operations for Overwatch. The Director of Business Operations will be a key member of the Overwatch leadership team and will be responsible for helping to guide the future business direction. The ideal candidate is a thinker and doer with outstanding communications skills, proven experience in the games industry, and a successful track record of supporting AAA products.

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

Champion the vision for Overwatch’s in-game business strategies, in harmony with overall franchise objectives

Partner with commercial and development leadership to expand and improve a best-in-class live operations team, tools and set of processes to support a top-tier, global game ecosystem

Lead the live operations team and process, in coordination with development, commercial and other supporting functions, in support of game strategies and objectives

Drive generation of quantitative analysis, insights and strategies to support continuous improvement within the Overwatch game

Layer expert analysis and insight on top of data to support decision making

Assess challenges, develop solutions, evaluate their potential, and help to implement and evaluate big game-changing initiatives related to the Overwatch game

Prepare and present insights, plans, recommendations and status reports to executive stakeholders

As needed, partner with the Commercial Leader, Executive Producer and other key franchise stakeholders on peripheral franchise priorities, including Overwatch League, promotional partnerships, and consumer products

Requirements

A minimum of 5 years’ experience in a senior business role supporting AAA products

Strategy development experience at the franchise level

Strong competence in analyzing data and drawing actionable business insight

Proven experience taking business initiatives from conception to launch

Outstanding communications, project management, and relationship-building skills; ability to communicate effectively with software developers and executives alike

Proven ability to work well in a team environment and manage multiple complex projects with diverse groups. Specifically, the ability to work closely with creative teams based on a deep familiarity with iterative development processes is extremely valuable in this role.

A passion for games, and Overwatch in particular

International travel may be required

Pluses

Combination of game development and game publishing experience

Experience working with international teams

Masters of Business Administration degree from a leading business school or a relevant graduate degree that provides expertise towards business operations

Get tailored job recommendations based on your interests. Blizzard has a wide selection of jobs extending far beyond traditional game creation roles.

Locations

We've built our bases in locations where you'll want to live as well as work, and we've packed them with top-notch perks.

Student Programs

If you're looking for an exciting internship or a great job right out of college, this could be the place for you!

Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to talentacquisition@blizzard.com . General employment questions cannot be accepted or processed here. Thank you for your interest.

Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

All trademarks referenced herein are the properties of their respective owners.

Keywords: Blizzard Entertainment, Inc, Irvine , Director, Business Operations, Other , Irvine, California

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