City Irvine California Category Operations Overwatch
Blizzard Entertainment is looking for a passionate, smart, and
driven individual to head business operations for Overwatch. The
Director of Business Operations will be a key member of the
Overwatch leadership team and will be responsible for helping to
guide the future business direction. The ideal candidate is a
thinker and doer with outstanding communications skills, proven
experience in the games industry, and a successful track record of
supporting AAA products.
Covid-19 Hiring Update: We’ve transitioned to a work-from-home
model and we’re continuing to interview and hire during this time.
This role is expected to begin as a remote position. We understand
each person’s circumstances may be unique and will work with you to
explore possible interim options.
Champion the vision for Overwatch’s in-game business strategies,
in harmony with overall franchise objectives
Partner with commercial and development leadership to expand and
improve a best-in-class live operations team, tools and set of
processes to support a top-tier, global game ecosystem
Lead the live operations team and process, in coordination with
development, commercial and other supporting functions, in support
of game strategies and objectives
Drive generation of quantitative analysis, insights and
strategies to support continuous improvement within the Overwatch
Layer expert analysis and insight on top of data to support
Assess challenges, develop solutions, evaluate their potential,
and help to implement and evaluate big game-changing initiatives
related to the Overwatch game
Prepare and present insights, plans, recommendations and status
reports to executive stakeholders
As needed, partner with the Commercial Leader, Executive
Producer and other key franchise stakeholders on peripheral
franchise priorities, including Overwatch League, promotional
partnerships, and consumer products
A minimum of 5 years’ experience in a senior business role
supporting AAA products
Strategy development experience at the franchise level
Strong competence in analyzing data and drawing actionable
Proven experience taking business initiatives from conception to
Outstanding communications, project management, and
relationship-building skills; ability to communicate effectively
with software developers and executives alike
Proven ability to work well in a team environment and manage
multiple complex projects with diverse groups. Specifically, the
ability to work closely with creative teams based on a deep
familiarity with iterative development processes is extremely
valuable in this role.
A passion for games, and Overwatch in particular
International travel may be required
Combination of game development and game publishing
Experience working with international teams
Masters of Business Administration degree from a leading
business school or a relevant graduate degree that provides
expertise towards business operations
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Blizzard Entertainment is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, gender expression, national origin, protected
veteran status, or any other basis protected by applicable law, and
will not be discriminated against on the basis of disability.
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mental disabilities. If you are a disabled individual requiring an
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questions cannot be accepted or processed here. Thank you for your
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