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Delivery Lead

Company: Smart Energy Water
Location: Irvine
Posted on: December 3, 2019

Job Description:

Product Lead Smart Energy Water ()Full time permanentIrvine CAWho we are -SEW is the # 1 Energy and Water Cloud Platform, providing cloud-based Software-as-a-Service (SaaS) solutions for Digital Customer Engagement, Field Workforce Engagement, and Smart AI / Machine Learning to the Energy and Utility sector. We help utilities improve their customer service, operational efficiency, and maximize return on investments through the SEW platform applications leveraging the mobile, AI, Machine Learning and Cloud technologies.Searching for your dream job? At SEW, we strive to help our employees find passion and purpose. Join us in changing the way the world use energy & water and become part of our innovative and talented team!What you'll do (Roles & Responsibilities) Manage SEW product line that has the opportunity to help globally millions of people to engage, empower and educate about energy and water saving.Planning and execution of the product roadmap features, integrations and releaseWork cross-functionally with dynamic and passionate teams, including Engineering to sustain, build, and scale a rapidly growing productMove rapidly in an ever-changing environment while balancing multiple prioritiesWork with customers and all customer-facing organizations to plan and prioritize features and product iterationsBuild relationships of empathy, trust, and respect with other team members and our customers and partnersInspire and lead future team members to live and breathe SEW missionBuild business case and influence teams and stakeholders to invest in product vision and goalIntegrate usability studies, research, and market analysis into product requirements to enhance customer satisfactionDefine and analyze metrics that inform the success of productsMaximize efficiency in a fast-moving environment where creative solutions are appreciatedWork with product team and Lead product feature from idea to release / beyondWork with product stakeholder to develop the product roadmap for a suite of portfolio management features for energy & water customer service and operation teams and a Web / mobile app for their customers.Work and lead a cross-functional team of engineers and designers through an agile development processUnderstand customer pain points through product delivery , qualitative and quantitative research, come up with solutions, and then prototype, iterate, and launch frequentlyHelp design simple but feature-rich customer experiences that delight energy & water customer service and operational groupsBe an accountable and owner of features and products, end to end- from concept to build, release to user adoption and supportWork within aggressive timelines to prioritize your work for maximum impactWhat you'll need to have (Qualifications)Min 5+ years of hands-on product management experience with both web and mobile products.Proven track record of building products that users love.Experience with customer research and product analytics.Experience solving complex business problems in a scalable manner.Entrepreneurial attitude and a deep empathy for our customers.Prior experience building SaaS products for public facing customer and SMBs.Familiarity with customer facing industry products and analytics products or willingness to learn.Strong written and interpersonal communication skills and ability to interact persuasively with engineering and design teams.Affinity for a fast-paced, high growth environment.Deep passion for working on a mission-driven product that is designed to solve a very real problemExperience working with B2B2C productDeeply analytical mindset and metric drivenStrong technical backgroundExcitement to roll up sleeves and make a big impact on a rapidly growing productExperience and success working cross-functionally between departments, particularly engineeringPerks @SEW Family Be a member of an exceptional team - we're growing and your career and opportunities with us will, too!Rich suite of benefit plans - Employee premiums paidGenerous Paid Time Off planRetirement savings - 401k plan with a Company matchBeautiful Irvine /Newport Beach office in a great location, with stunning viewsConveniently located close to public transportationOpen, transparent culture that includes weekly All Hands meetings, Lunch-and-Learns, all-company offsite, etc.Commuter and Parking monthly subsidyAccess to corporate gym membership rates and other discounts and employee perks!*Smart Energy Water is proud to be an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees

Keywords: Smart Energy Water, Irvine , Delivery Lead, Other , Irvine, California

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