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System Specialist - IT Quality Assurance

Company: Verizon Communications
Location: Irvine
Posted on: October 9, 2018

Job Description:

What you'll be doing... Seeking a Mobile/Tablet/Desktop UAT/QA Lead with strong wireless background. This position is responsible for coordinating the UAT lifecycle of all Verizon Wireless Internet impacting enhancements and changes. This job is responsible for leading a team of testers to support the business driven initiatives and creation of all test materials including test cases, automated test scripts, test data, defect management, issue resolution, production implementation, and resource management. 1.) UAT Planning* Involvement in requirements analysis for all Verizon National and DO initiatives impacting the Mobile, Tablet, and Desktop Platforms.* Partner with DO FED and Release Management to offer technical expertise on overall system functionality in the current state as well as direction on future enhancements.* Training and mentoring resources to ensure they are up to date with the changing environment, technology, and best practices for testing.* Planning for daily releases, resource allocation for large number of initiatives and adapting to aggressive timelines.* Utilization of HP Quality Center for Test Case storage, allocation and defect logging and management. 2.) UAT Execution and Implementation* Responsible for leading the team to support a range of initiatives such as Promotions, device launches and holiday portal.* Facilitate status calls and web demos to stakeholders to review projects and functionality prior to testing.* Flexibility to work evenings and weekends to support testing efforts and meet deadlines.* Partnership with Dev and release management leads in working through issues/defects and resolution.* Responsible for overall team testing completion and metrics analysis, as well as status readouts to upper management.* Ensure testing is completed within established time and that objectives conform to the user requirements and needs of the business.* Responsible for overall product delivery and approval/sign off.* Responsible for Release Production Testing, Implementation and Launch support as well as Warranty issue tracking. 3.) Project Management* Strategize for large initiatives during the holidays to ensure resources, training, and test plan are in place.* Maintain communication with management, testers, release management and Stakeholders on project status.* Work closely with business sponsors to identify the best practices for optimal customer experience.* Provide input to and shape UAT management processes in alignment with industry best practices.* Responsible for providing analysis and metrics for projects and overall release on an ongoing basis. What we're looking for... You'll need to have?* BS degree in Computer Science or Marketing or Business or equivalent work experience.* Three or more years related experience in Mobile App, Mobile Web testing experience testing with IOS and Android OS.* Three or more years Wireless/Channel experience.* Working knowledge / Experience of UAT processes.* Must have strong experience testing with IOS and Android OS. Even better if you have?* Ability to work under pressure on multiple assignments with strong attention to detail.* Strong verbal and written communication skills.* Detail oriented.* Ability to conduct meetings, evaluate issues, provide solutions and drive aggressive timelines.* Scheduling flexibility required to meet UAT deadlines - off hour and weekend testing and support.* Microsoft Office tools proficiency.* Strong Decision-making and leadership abilities.* Excellent organizational and problem solving abilities.* Ability to effectively prioritize and execute tasks in a high-pressure environment.* Ability to write clear, concise reports and strong ability to orally communicate effectively.* Experience at working both independently and in a team-oriented, collaborative environment is essential. When you join Verizon... You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Keywords: Verizon Communications, Irvine , System Specialist - IT Quality Assurance, IT / Software / Systems , Irvine, California

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