E- Commerce Director, Business Technology Solutions, Hybrid

Company: AbbVie
Location: Irvine
Posted on: November 30, 2025

Job Description:

Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description TheBTSe-Commerceleaderis responsible forthe strategic vision, leadership, and end-to-end management of AbbVies globale-Commercetechnology platforms. Supporting seamlessbusiness-to-business(B2B),>$3B annualtransactions, multi-business unit&global andbusiness-to-consumer (B2C)operations (high volume,highvisible events), thisleaderguides performance, scalability, compliance, and innovation in alignment with AbbVies commercial goals across Aesthetics, Therapeutics, Eye Care, etc. Responsibilities Define and lead the globale-Commercetechnology strategy in partnership with commercial, digital, and executive leadership. Oversee the development, operations, and continuous evolution of integratede-Commerceplatforms across multiple business units (B2B and B2C), ensuring robustness during high-value and high-volume periods. Champion customer-centric digital solutions andoptimizeuser experiences for both healthcare professionals and consumers. Drive seamless integration with enterprise systems (ERP,web/digital, order processing,CRM, supply chain, analytics, security, etc.) tooptimizeend-to-end workflows. Ensure rigorous compliance with data privacy, security,PCIand global regulatory standards. Build, manage, and inspire high-performing internal teams and external/vendor partners, including managers and cross-functional leads. Monitor performance metrics, transaction reliability, uptime, and respond rapidly to platform or incident challenges, including surge events. Implement executive-level reporting routines, delivering actionable insights on performance and risk. Drive continual process and technology improvement,leveragingleading trends (personalization, mobile-first, payment innovation, AI, automation). Make strategic decisions influencing the future ofe-Commercetechnology at AbbVie, supporting long-range businessimpact. Build strong relationships and collaborate extensively with senior leadership, influencing policies and organizational direction. Demonstrate AbbVies enterprise mindset, leadership attributes, and support a culture of talent development and succession. Qualifications Bachelors degree in computer science, Information Technology, or related fieldrequired;mastersdegree preferred. Minimum of 10 years of progressive IT leadership,ideally withdirect experience managing global scale B2B and B2Ce-Commerceplatforms in regulated environments (pharma/healthcare preferred). Will also consider 14 years of relevant technical experience. Proven management of high-value transaction systems (>$3B), ande-Commerceoperations during both steady state and peak demand. Demonstrated ability to manageoperating and capitalbudgets of at least $8M. Demonstrated success managingand leading geographically distributed, multiculturalteamsof 12 FTEs and large professional services pool with varied structures (direct, matrix, vendors, managed services). Subject matterexpertisein cloud infrastructure, e-commerce architecture, APIs,security, and compliance. A passion for continuous learning and staying current with emerging trends is strongly desired. Executive-level communicationskills, capable of conveying complex technical and risk items to diverse audiences. Track recordof employee development, talent management, and creating a culture of collaboration and performance. Experience with process improvement, strategy development, resource planning, and implementation of large-scale systems. Strong alignment with AbbVies Ways of Working and Leadership Attributes. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible to participate in our short-term incentiveprograms. This job is eligible to participate in our long-term incentiveprograms Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

Keywords: AbbVie, Irvine , E- Commerce Director, Business Technology Solutions, Hybrid, IT / Software / Systems , Irvine, California