Head of Technical

Company: Comcast Corporation
Location: Irvine
Posted on: September 24, 2024

Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Technical Product Manager, Video Product to join our growing Product and Technology team. Technical Product Manager, Video Product will be responsible for multiple facets of the Xumo video streaming workflow from real-time ingestion and broadcast of live streams from top-tier broadcasters around the world through to players and software clients. This includes video encoding, linear ad insertion, CDN integration, cloud video infrastructure development and maintenance, real-time troubleshooting, NOC monitoring and much more. Job Description Core Responsibilities In this role, you will play a crucial role in shaping the video playback experience for across all Xumo Play and Xumo Enterprise distribution platforms As a key leader in our organization, you will collaborate with cross-functional teams to deliver best-in-class products that enhance our customers' viewing experience Generate product strategy and execution that will drive the success of our streaming services from signal acquisition, encoding and transcoding, through to monetization and outbound delivery Responsibilities include but are note limited to: partnering with Video Engineering to create, maintain and innovate the Video Engineering and Product roadmap communicating with external Content Partners on various business matters related to video streaming architecture, specification review, troubleshooting and more close supervision of budget and related costs associated with video infrastructure video operation support, to include replication and deployment of key video services (in close collaboration with Video Engineering team) build out and supervision of new/advanced virtual Xumo NOC and corresponding monitoring systems Take ownership of the product development process, from ideation to launch, and ensure that all products meet quality standards and are delivered on time and within budget Exceptional organization skills will be necessary as this role will closely liaise with Project Management Office Use data and analytics to inform product decisions and continuously improve the video playback experience for our viewers Stay up-to-date with the latest developments in technology and use your knowledge to identify opportunities for leveraging new technologies in full video infrastructure stack Communicate product updates and progress to key stakeholders, including senior leadership, and solicit feedback to continually improve our products Represent the company at industry events and conferences, sharing how Xumo approaches FAST content delivery both for our owned and operated services and via our syndication pipeline Ability to work non-traditional hours (as needed) for various critical global events Consistent exercise of independent judgment and discretion in matters of significance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years

Keywords: Comcast Corporation, Irvine , Head of Technical, IT / Software / Systems , Irvine, California