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Technical Support Specialist (JO-2303-194835)

Company: LEDGENT Technology & Engineering - Roth Staffing C
Location: Irvine
Posted on: March 13, 2023

Job Description:

We are hiring a Technical Support Specialist to start immediately for a leading Law Firm in Irvine, CA. This is a contract with potential to hire position. This is a 100% on site position in Irvine, Monday to Friday, 8:30 AM to 5 PM.

  • Provide on-site and virtual assistance to employees and attorneys for various IT needs.
  • Troubleshoot software and system-related user requests using the Firm's IT ticketing system.
  • Support the IT functions for all onboarding and orientation needs.In addition, we'll need someone with the following skills and knowledge,
    • Microsoft Office and Windows 10.
    • Citrix, OWA, VPN.
    • Experience setting up laptops, mobile devices, and video conference equipment.
    • Experience with an IT ticketing system.
    • Knowledge of Aderant, Kofax PDF, iManage, InterAction, VOIP phones, and legal macro software strongly preferred.
    • Must be able to lift and move up to 40lbs.We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: LEDGENT Technology & Engineering - Roth Staffing C, Irvine , Technical Support Specialist (JO-2303-194835), IT / Software / Systems , Irvine, California

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