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MSP - Technical Account Manager (WFH)

Company: Bowman Williams
Location: Irvine
Posted on: November 24, 2022

Job Description:

MSP - Technical Account Manager (WFH) Technical Account Manager - Managed Services TAM / vCIOWe are a multiple award-winning, full-service technology partner for businesses across the United States. We specialize in cyber, cloud, and managed IT services, including cutting-edge cybersecurity and digital transformation solutions to help businesses increase productivity, stay safe from cyberattacks and foster growth through the efficient use of technology. Distinguished in the industry for world-class customer service and 24/7 availability, we are built around providing best-in-class technology solutions with the most amazing customer service a client can receive.We are seeking a Technical Account Manager - Managed Services TAM / vCIO who will be the primary technical and sales liaison between us and our clients. The Technical Account Manager - Managed Services TAM / vCIO is responsible to maintain the client's overall level of satisfaction with all our services. The Technical Account Manager - Managed Services TAM / vCIO will handle a set client list for their day-to-day service requests as well as the pricing and equipment selection for both major and minor projects.MSP - Technical Account Manager (WFH) Responsibilities:

  • Design and develop innovative solutions to client requirements
  • Conduct Quarterly Business Review (QBR) with assigned clients.
  • Managing 25 +/- clients
  • Manage the Client's technical proposal process and ensure that all technical information and recommendations addressing client requirements are accurate, properly defined, and detailed.MSP - Technical Account Manager (WFH) Requirements:
    • Ensure clients are aligning with Compufit standard tools and solutions.
    • Develop relationships with technical product vendors to build product sales and support capabilities inside Compufit.
    • Prepare and present project, service and product quotes for clients.
    • Perform research on technologies and solutions using internal and external resources to understand the nuances of different technologies and solutions.MSP - Technical Account Manager (WFH) Benefits:
      • Health & Dental covered 100% of the employee
      • 401k + 3% match
      • PTO
      • Certification Reimbursement Program Opportunity Location Irvine, CA Proposed Salary $80,000 - $120,000Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Keywords: Bowman Williams, Irvine , MSP - Technical Account Manager (WFH), IT / Software / Systems , Irvine, California

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