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Network Administrator - Level 3

Company: Semaphore Business Solutions
Location: Irvine
Posted on: June 24, 2022

Job Description:

Job Description The Semaphore Network Administrator is the head of the Semaphore IT Department in our California Location. This position analyzes, plans and implements the current and future IT needs of the company while also maintaining computer hardware and software systems. The Network Administrator also troubleshoots IT issues experienced by Semaphore Team Members. This person is responsible for installing new programs, managing updates, providing technical support and resolve technical issues with hardware, software systems and fundamental networking issues. The Network Administrator recommends technical upgrades to the Executive Team in order to maintain the efficiency of the Company's IT support system. This position reports to the Chief Relationship Officer.
Duties and Responsibilities:
Act as the initial point of contact for all computer and system related problems from Team Members
Design, testing and deployment of new computer configurations
Analyze and select new technology
Formulate management policies for user rights and security
Work with vendors to determine system selections based on price, technical functionality, and support
Document technical processes and business rules for technology
Advise Executive Team on IT issues
Maintain a detailed IT job ticket queue listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
Strategize and implement various security and other initiatives with the company's outside IT consultant
Assist management in creating training materials pertaining to computer troubleshooting and usage.
Maintain a working log detailed all required system updates, as well as the date of completion
Resolve technical issues related to network interruptions
Install and configure computer systems and applications within the company
Maintain computer systems and network printers and act as support if any system goes down
Keep inventory of all equipment, software, and license users
Perform system setups for new hires and system terminations for all Team Member departures
Skills:
General awareness of computer systems, PC repair, and general of network management and security
Ability deploy, configure, and support operating systems on desktop and mobile
Extensive experience working with various operating systems (MS Office 365, etc.) (See Certificates below)
Positive Attitude, Team Player, Accountable, Proactive Problem-Solver and Keen Attention to Detail
Strong prioritization, organization time and project management skills
Qualifications:
7-10 years' experience installing, configuring and troubleshooting computer systems
7-10 years' experience working with MS Office 365 environment
Education:
Bachelor's Degree in Computer Science
Certificates:
Fundamental Data Security Knowledge/Certification - COM TIA+
Cloud and MS House Technology/Back End - MS Certification - MD-101: Managing Modern Desktops & Microsoft 365 certified Fundamentals
Apple Care Mac Technician (ACMT) - Preferred
Physical Requirements:
Must be able to lift up to 35 lbs.
Company Description About Semaphore Business Solutions

The Semaphore family of companies, and Semaphore Business Solutions, is a financial services firm offering a wide range of business solutions to its clients. Semaphore has earned its reputation of being best in its class by offering over the top products and services equally backed by the highest level of customer service and client satisfaction. Our Headquarters are located in sunny Southern California by the Irvine Spectrum, our firm has been providing financial solutions for over 20 years and has earned a reputation of providing expertise and developing successful long-term relationships based upon trust.

Keywords: Semaphore Business Solutions, Irvine , Network Administrator - Level 3, IT / Software / Systems , Irvine, California

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