Technical Quality Assurance Director - FULLY REMOTE
Company: Metabolic Living
Posted on: November 18, 2021
Technical Quality Assurance Director---- 100% Remote
We're a $70MM rapidly scaling DTC metabolic optimization company
who is seeking a seasoned Technical Quality Assurance Director who
thrives on diving into details and building Automated QA to ensure
our healthy lifestyle applications and website are 100% flawless
and ready to launch. We're a 100% remote, self-funded team of -200
in our 11th year and have grown 300% since 2019. We are on the
profitable path to becoming a billion-dollar brand by 2025.
However, to achieve our goal, we need a world-class Technical QA
Manager who can own the review of all our digital products, manage
details with a keen eye, collaborate with our development team to
resolve issues, and build a state-of-the-art AI-driven automatic QA
process to ensure perfect User Experience (UX) every time.
The ideal candidate has at least 9+ years' experience successfully
scrutinizing applications and building automated QA processes using
Selenium or similar tools to consistently raise the bar on
performance. Wrike, Jira and other collaborative project management
processes, with a strong background in SDLC in an agile/Scrum
environment should be like a second language. Excited to dive into
everything QA, you thrive on doing the work, collaborating with the
Dev/Ops team, love building automation from the ground up and
creating a world-class QA team supporting the launch of digital
products on iOS + Android app stores, custom applications, and a
scalable e-commerce website.
You thrive being 100% accountable for ensuring a perfect final
deliverable, are incredibly organized, solve problems quickly, are
a perceptive listener, communicate clearly and get energized by
diving deep into details. You're driven to deliver on time, within
defined specifications, and support the technical team--- with a
smile. You are passionate about health and wellness; it plays a
huge role in your life and you're highly energized at the prospect
of aligning your personal passion with your professional quality
Hello, my name is Luis Mata, CTO of Metabolic Living, and I need
your help. I was hired to transform the company's technical
operations so we could fulfill against our aspirational mission.
We've doubled our team and migrated to a state-of-the-art
engineering approach that combines agile/scrum for SDLC with DevOps
to improve development and delivery. However, we need an expert
Quality Assurance Director to lead and improve our QA processes,
develop QA Automation, and have the gumption to do it all yourself
as you build a QA team. You'll make an immediate positive impact
company-wide by being the safety net for our most important
technical projects, ensuring a clean launch.
What Will You Be Working On?
The list of strategic projects that need robust QA is
- E-commerce Platform - We're launching our new brand on a new,
highly customized e-commerce platform that supports both organic
sales as well as those driven by our extremely high volume of paid
advertising ($3MM+ per month). This is a complex project with many
stakeholders with whom you'll need to collaborate with and provide
- Salesforce - We have a 50+ person internal phone sales team and
have implemented phase 1 of Salesforce to empower their efforts;
however, to reach their fullest potential, we have several robust
enhancements for phase 2 and beyond.
- Flagship Digital Product - We're also launching our flagship
digital product that helps people optimize their metabolism with an
individualized nutrition, exercise and lifestyle plan that's
customized to how their unique metabolism works--- this requires
complex QA to parse through complex logic about the metabolism and
to deliver that in a seamless UX.
What's Our Culture Like?
These Aren't Just Talking Points - We've Implemented Specific
We have a human-first culture that puts the needs of our team
first. We combine dedicated time for deep work to deliver
world-class performance with a standard set of rhythms that allow
us to stay in alignment, be transparent and eliminate office
- Standard 8:30 to 5:00 p.m. ET schedule to protect your personal
and family time
- No meetings before 1 p.m. ET to empower you with 4 hours truly
of deep work to GSD
- Daily huddles and weekly check-ins to brainstorm, align on
priorities and remove bottlenecks
- No meetings the first week of the month to gain momentum for
each 30-day sprint
Who Are We and How Are We Different?
Our mission is to make living healthy easier than living unhealthy.
Right now, it's the opposite, which is why so many people struggle.
We solve this by empowering people to fix their own health with our
metabolism-first framework, optimization process and supporting
ecosystem. Our goal is to become the Apple of your metabolism -
everything's integrated--- and it just works.
There are 3 things that make us different than other brands in the
health and wellness space:
- Metabolism-First - After 11 years of trial-and-error with
millions of people, we've found that once you optimize your
metabolism, you get the results you want: feeling your best,
looking your best, performing your best and living longer. Your
metabolism is your inner compass for health, but most people don't
understand how to read it; once you do, it'll tell you exactly what
helps you thrive--- and what acts like Kryptonite to stay away
- Individualized-Approach - Paleo may work great for one person,
Vegan or Keto for another. Everyone's different, so to achieve
results that stick, those differences must be respected; if not,
things will backfire. Our approach is 100% customized to the
individual - there is no perfect program to find, it must be built
for that specific person and support their unique metabolism. This
is where so many of the one-size-fits-all solutions fail today -
they don't respect our very real individual differences.
- Integrated Ecosystem - It's simply too hard to live healthy -
lots of great individual solutions, but nothing is connected. One
company for exercise. Another for nutrition. Another for
supplements, etc. You're left to stitch everything together, which
is confusing. So, we simplify everything with an integrated
ecosystem of products and services to optimize your metabolism. We
started with nutrition, moved into exercise, then supplements, then
coaching and are constantly pulling in new pieces of the health
What's Our Past and Future?
Our company may be a bit confusing at first, but it's because we
built everything organically in reverse, starting with our first
nutrition program in 2012, then our first exercise program in 2014
and then launching our full ecosystem of products, including
nutraceuticals, functional foods, subscriptions, memberships,
1-on-1 coaching and more. Currently, these are all marketed
separately under different DTC websites and brands in a direct
However, now everything's being centralized under our new brand,
Metabolic, with our flagship e-comm website launching in December
on Metabolic.com, with our app launching shortly thereafter.
Normally, companies launch with a brand and then figure out how to
make money. We did that in reverse - creating products that solve
specific problems first, scaling that up to fund building out our
team and infrastructure, and then retrofitting the brand on top.
Now that's done, it's time to scale up.
What Value Will You Deliver?
- Establish Accountability - By serving as technical goalie, you
will protect the User Experience (UX) because it IS the impression
our customers have of us. Create/execute test cases (manually and
by building automation), analyze results and provide the
development team a clear path for improving and issues.
- Improve Quality - By defining issues and documenting
requirements, you will help the tech team deliver quicker and
create an overall better User Experience. Troubleshoot, report
bugs, and search for "root cause" to prevent future bugs.
- Accelerate Delivery - By actively Collaborate with Developers
to create effective strategies and testing plans. Ensure a strong
commitment to on-time, reliable and effective delivery of all
assigned project deadlines.
- Team Player - Do what it takes to get the job/project done.
High degree of professionalism, collaboration, effective
communication teamwork and individual contributor skills
What are the Requirements?
- 9+ Years QA Build It and Do It experience - You've led QA
feedback for complex technical projects from end-to-end throughout
the full project lifecycle and know precisely how to collaborate to
build a perfect system.
- Technical Expertise - 7+ years' experience driving testing best
experience with software/defect management tools (Jira, Wrike,
Selenium, Katalon). Expert in creating QA Test Automation both for
functional and visual QA..
- Agile/SCRUM - You're steeped in Sprint Development, working
with a team to accelerate delivery, stay on time and deliver
according to defined specifications.
- E-commerce - You're fluent with e-commerce front-end UX/UI
designs and detailing out acceptance criteria for features and know
how to map out development work.
- Digital Product / App - You've successfully QA-ed several
digital products for iOS and Android app stores and have deep
wisdom on how to ensure digital products are set up properly
- Driven to Excellence - You've got an ownership mentality with
an inner drive to excellence that other people who aren't built
that way find disturbingly intense :-)
- Exceptional Communication Skills - You are a perceptive
listener, quickly synthesize disparate elements and formulate an
action plan that can be clearly articulated to others
- Compensation: $130k - $150k + Bonus
- Location: 100% Remote (virtual team of 200+ with no corporate
- Benefits: Health/Dental/Vision/Disability/Life + 401k Matching
+ Unlimited PTO
- Culture: Human-first with High-Performing, Happy & Humble
People (no jerks)
Keywords: Metabolic Living, Irvine , Technical Quality Assurance Director - FULLY REMOTE, IT / Software / Systems , Irvine, California
Didn't find what you're looking for? Search again!