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Customer Service Manager - Entry Level

Company: Avenica
Location: Irvine
Posted on: July 14, 2019

Job Description:

Position: Entry Level Customer Service Manager

Location: Irvine, CA

Salary: $40-45k

Overview:

Avenica is currently recruiting for an Entry Level Customer Service Manager with one of the top insurance companies. The ideal candidate for this position is a recent college graduate interested in gaining experience in client relations, communications, and general business. Great opportunities for professional development and career growth. No experience required.

Responsibilities of the Entry Level Customer Service Manager:


  • Research and prepare proposals to help identify and prioritize goals/solutions
  • Respond to potential and current client inquiries and requests for information and communicate their needs and expectations to appropriate personnel
  • Analyze market to determine approach to new or existing customers
  • Collaborate with clients to understand challenges and opportunities and to help identify and prioritize goals/solutions
  • Serve as a liaison between clients and internal teams
  • Builds and maintains strong, long-lasting customer relationships
  • Support project coordination and daily workflows by engaging with cross functional teams
  • Develop and maintain a detailed filing system for organizing confidential records and office files
  • Process and report data to provide updates on growth, progress, and changes
  • Support Managers and Regional Managers with various tasks as assigned

    Requirements of the Entry Level Customer Service Manager:

    • Bachelor's degree is required - all majors encouraged to apply.
    • Ability to handle multiple tasks and meet deadlines, while maintaining focus in an environment with conflicting demands and priorities
    • Possess strong attention to detail and excellent organizational skills
    • Initiative to actively seek opportunities to broaden knowledge and improve skills
    • Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve best possible solutions
    • Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
    • Ability to understand client and business partner needs and challenges and apply creative and logical approach to identify solutions
    • Ability to receive and understand direction, ask questions when appropriate, and manage time to work effectively and independently

      Avenica is a national recruiting firm specializing in matching recent college graduates to entry-level, career-track positions within great companies. Using a proven, personalized process, we're able to connect grads with opportunities that fit with their skills, career goals, and interests. Regardless of your major or experience level; whether you're right out of college and looking for your first real job, or a few years out and looking to redirect your career, we'll help you identify your transferable skills, discuss potential career options, and coach you on your resume and interview skills. To learn more, visit our website at www.Avenica.com.

      Avenica is an Equal Opportunity Employer and encourages applicants of all ages, experiences, and backgrounds to apply for open positions. Avenica does not discriminate on the basis an applicant's age, race, color, creed, religion, national origin, sex, marital status, disability, sexual orientation, or status with regard to public assistance.

Keywords: Avenica, Irvine , Customer Service Manager - Entry Level, Hospitality & Tourism , Irvine, California

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