Claims Customer Service

Company: Insight Global
Location: Irvine
Posted on: September 17, 2023

Job Description:

Insight Global is looking for a Customer Service Representative to work for a large health care company in Irvine. In this role you will be responsible for taking over 50 inbound calls per day from providers and need to have in depth healthcare experience. This individual will also be resolving all member/provider inquiries, provide claims disposition, provide authorization status, and master internal department workflow processes. This is their bussies time of year so we are looking for someone who is comfortable in working in a fast paced environment. This person must be 50 miles from IRVINE, CA.

Required Skills & Experience

2+ years of Customer Service

2+ years of experience in Healthcare

2+ years of experience in an inbound call center taking calls from providers

Knowledge of Claims, eligibility, risk- payment methodologies (FFS vs CAP)

Comfortable working in a fast paced environment

Nice to Have Skills & Experience

Experience taking over 50 calls per day

Bilingual in Spanish/Korean/Vietnamese/Arabic

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Keywords: Insight Global, Irvine , Claims Customer Service, Hospitality & Tourism , Irvine, California