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Customer Service Consultant

Company: Experiential Inc.
Location: Irvine
Posted on: March 17, 2023

Job Description:

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Consultant position might be what you are looking for! -We are a small, but mighty marketing and consulting firm. We specialize in expanding our client's business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Service Consultant. -We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Service Consultant team to achieve our goals. All of our goals revolve around growth! Continuously achieving growth and expansion for our clients, which range from telecommunication titans to Government-funded outreach programs. But we also seek personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into management roles. -APPLY NOW AND BECOME OUR NEXT CUSTOMER SERVICE CONSULTANT! -Daily Responsibilities for our Customer Service Consultant:

Deliver friendly customer service while providing information about the products and services to existing and potential customersTroubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitudeMaintain up-to-date and accurate records of all customer interactions and personal information -Cultivate a knowledge base on all products and services to draw on customer interactionsAttend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives -Wanted Qualifications for our Customer Service Consultant:
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment -Outstanding communication skillsAbove-average emotional intelligence and people skillsAbility to work independently or in a team settingDesire to work in a fast-paced customer service environment and the ability to multitaskExceptional work ethic -Self-starter with a desire for professional growth and development -Powered by JazzHR

Keywords: Experiential Inc., Irvine , Customer Service Consultant, Hospitality & Tourism , Irvine, California

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