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Member Service Representative / Customer Service R -

Company: AppleOne
Location: Irvine
Posted on: January 11, 2021

Job Description:

***If you have bank teller or banking experience, please call us!*** Our client is a member-owned financial institution and they have been around for more than eighty years. They are looking for a Member Service Representative to provide exceptional service for their members through handling loan and financial transactions over the phone or in person. Unlike other companies in the area, the company strives to provide a culture that is upbeat and truly takes care of their employees. Meeting sales performances and quotas are NOT their number one concern. One to two years' teller experience preferred. They have a full-time opening in the City of Industry. Up to $18/hr., depending on experience. Responsibilities and Duties: ? Performs operational duties such as branch opening and closing, security, scheduling, research and reporting, account reconciliation and auditing. ? Assists in completing required branch audit. ? Opens and processes all transactions relating to new accounts, certificates, and IRAs. ? Inputs loan applications, follows up on loan decisions and fund loans. ? Inputs member transaction requests for account data changes, deposits, cash withdrawals, transfers, check withdrawals, loan payments, travelers? checks, savings bonds, and money orders. ? Consistently balances computer generated totals within the required time frame and vault duties as assigned. ? Meets or exceeds assigned performance standards and goals pertaining to member utilization of credit union products and services. ? Stays informed of our products, services, procedures, new developments, and knowledge of the competition and their products. ? Works to increase knowledge in sales and service, technical skills, and professional development through available internal and external resources. Education/Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; or one to two years related experience working for a credit union / bank and/or training; or equivalent combination of education and experience. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: AppleOne, Irvine , Member Service Representative / Customer Service R -, Hospitality & Tourism , Irvine, California

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