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Health Insurance Customer Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Customer Experience Specialist.
Key Responsibilities

Handle a high volume of incoming requests via phone or email, ensuring optimal customer outcomes
Identify and understand customer needs to provide tailored solutions and ensure satisfaction
Manage complaints effectively, maintaining records and following up to ensure resolution

Required Qualifications

3-5 years of experience in complex customer service or account management roles
Experience with CRM systems and practices
Ability to obtain a health insurance brokerage license
Demonstrated commitment to ethics and integrity
Experience working independently in remote teams

Keywords: VirtualVocations, Irvine , Health Insurance Customer Specialist, Healthcare , Vista, California

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