Veterinary Client Service Representative
Company: Vicar Operating, Inc. dba VCA
Location: Irvine
Posted on: April 6, 2021
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Job Description:
Company Info: VCA Animal Hospitals operates more than 1,000
small animal veterinary hospitals in the U.S., Canada and Japan.
The hospitals are staffed by more than 4,500 fully qualified,
dedicated and compassionate veterinarians to give pets the very
best in medical care, of which over 600 are board certified
specialists who are experts in areas such as oncology, cardiology,
emergency and critical care, and surgery for animals. VCA Animal
Hospitals provides a full range of general practice services to
keep pets well and specialized treatments when pets are ill. As
part of the Mars Veterinary Health family of brands, VCA is
committed to its purpose-A BETTER WORLD FOR PETS--.If you are a
current employee, you need to apply through our internal career
site. Please log into Workday and click on the Career worklet on
the landing page or search for Find Jobs. You can also copy the
link below into a browser to apply through our internal career
site:https://www.myworkday.com/vca/d/inst/1$9925/9925$125953.htmldWe
have been providing Orange County Vet services, caring for pets and
people for over 45 years. We are a staff of over 60 quality pet
care professionals to serve you seven days a week! We
providecomplete pet care - bathing and grooming, boarding, quality
diagnostics that include Surgery, Laparoscopy, Ultrasound,
Endoscopy, Radiology, Dentistry, and in-house lab capability.Our
hospitals have many important zones designed for pet and client
comfort - each one open and airy, with easy access to each other,
reception, boarding, exam rooms, treatment, surgery, and boarding
wards.We are accredited by the American Animal Hospital Association
(AAHA), the only organization that provides accreditation for
Veterinary hospitals throughout the United States and Canada. More
than 900 standards must be met with evaluations in areas including
cleanliness, pet health records, exam facilities, dental and
nursing care, pharmacy, laboratory, emergency services, diagnostic
imaging, anesthesiology, and surgery. Only 14% of small animal
hospitals in North America are accredited.Do you love helping
people & their pets?Join our exceptional team at VCA Irvine
University Park Animal Hospital! We are an AAHA accredited general
practice, open 7 days a week, that provides the highest quality
client and patient care, utilizing fear free techniques to create a
low-stress atmosphere. We are a full service hospital, providing
boarding, bathing and grooming, staffed with 30 dedicated team
members.We have an opportunity for an experienced client service
representative who can provide the first positive impression to our
clients and patients, the best and most compassionate care possible
and to be the ultimate pet care resource for our clients.We have
been providing high quality patient care in Irvine for over 40
years, enriching and protecting the special relationship between
pets and their people. Our energetic and passionate team includes 4
veterinarians and 2 professional groomers.Responsibilities include
but are not limited to:Client service, guiding clients through
their visit and relationship buildingComforting and supporting
ClientsDifferentiating routine cases from urgent and emergency
casesPresenting estimates and processing paymentsAnswering
questions regarding products and servicesManaging electronic
medical records, reports and correspondenceInputting accurate and
detailed dataHospital maintenance (including removal of animal
waste) and ensuring that facility is neat and clean at all
times-both inside and outside.In exchange for your qualifications
and abilities, we offer a starting salary range of $16.00-$18.00
per hour based on experience, as well as very competitive benefits
and career development support.We are open 7 days a week. This
position does require the ability to work at least 1 weekend day
each week. This is an 8 hour per day, 5 day per week schedule for a
full-time employee.Benefits: We offer competitive compensation
along with a comprehensive benefits package, including medical,
dental, vision and paid vacation/sick days, 401(k), generous
employee pet discounts and more!Benefits: We offer competitive
compensation along with a comprehensive benefits package, including
medical, dental, vision and paid vacation/sick days, 401(k),
generous employee pet discounts and more!The information in this
position description indicates the general nature and level of work
to be performed. It is not designed to be interpreted as a
comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job.
Management reserves the right to revise the job description or
require that other tasks be performed when the circumstances of the
job change (for example, emergencies, change in personnel,
workload, or technical development).
Keywords: Vicar Operating, Inc. dba VCA, Irvine , Veterinary Client Service Representative, Healthcare , Irvine, California
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