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Dental Insurance Coordinator

Company: OrthoFX
Location: Irvine
Posted on: December 3, 2019

Job Description:

At OrthoFX, we believe patients deserve to achieve straight teeth with no fine print and no surprises, with face-to-face dentistry that's convenient, honest, and technologically advanced.We are a premium, direct-to-consumer, clear aligner brand that launched in June with the intent to revolutionize the Orthodontic industry through a modern approach to straightening teeth. OrthoFX is the first clear aligner brand to focus on the consumer's end-to-end experience: offering face-to-face doctor care, clear-cut pricing, and trusted results. Founded by a team of former Invisalign and Philips Oral Care executives, OrthoFX brings decades of clear aligner expertise to a digital generation. With offices in Fremont, CA, and Irvine, CA, we are actively searching for our newest Dental Insurance Coordinator.Job Summary: -The Insurance Coordinator assists patients with insurance benefits and communicates with insurance companies regarding claims.Qualifications: -To perform this job successfully, an individual must be able to satisfactorily perform each essential duty as listed below.Essential Duties:Studies the insurance plans that are used most frequently with patients to understand the various nuances of each plan in order to communicate more effectively.Documents basic insurance information on the patient's chart for quick reference.Determines insurance eligibility, limitations and payment estimates necessary to facilitate financial arrangements.Educates patients, as necessary, regarding insurance, their responsibility and basic terminology.Processes and submits insurance claims daily.Monitors and follows-up on outstanding claims.Sends information as requested by insurance companies such x-rays, charting, narratives and other documentation for processing the claim when applicable.Provides insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment.Corresponds with insurance companies to resolve payment delays, requests for additional information, or to discuss treatment that has been denied coverage.Handles all inquiries concerning insurance on a daily basis.Knowledge/Skills/Abilities:Prior experience coordinating insurance claims, submission, and other related activities -Knowledge of English composition, grammar, spelling, and punctuation.Skilled in the use of standard office equipment including: telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software).Ability to maintain composure and professionalism when exposed to stressful situations.Ability to engender trust from the doctors, co-workers, and patients.Ability to work cooperatively with management, staff, and patients.Ability to prioritize, organize, and complete tasks in a timely and independent manner.Ability to accept constructive criticism.Ability to understand and follow written and verbal instructions.Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality.Ability to communicate and express thoughts and ideas competently.Ability to quickly grasp relevant concepts regarding duties and responsibilities.Education / Experience:High school diploma or equivalentMinimum of 2 years relevant experience in the dental industryPhysical and Environmental Requirements:May be required to lift up to 20 lbs.Sedentary position: may be required to sit for long periods of time.Vision: close vision, depth perception, and ability to adjust focus.Hearing: able to satisfactorily communicate with patients, doctor, and other staff members to ensure that verbal communication is clearly understood, or a satisfactorily-equivalent method of communication.Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment.Additional or different duties may be assigned occasionally at employer's discretion.

Keywords: OrthoFX, Irvine , Dental Insurance Coordinator, Healthcare , Irvine, California

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