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Monitoring Center Manager

Company: RemX
Location: Irvine
Posted on: November 10, 2019

Job Description:

RemX Irvine is recruiting for Monitoring Systems Manager for our client located in Irvine.?? Great opportunity to be part of the beginning of a monitoring department!?? This company has growth potential as you assist in building this Monitoring Center department.?? ????To be a successful you may be required to perform some and or all duties as assigned below.?? Direct Hire Salary is DOE $75,000+ ?? Monitoring Systems Manager Duties: Monitor alarm signals, video and respond to alarms using the information provided on instructions screens Places necessary outgoing calls to verify an alarm, dispatch the proper authorities and notify responsible parties. Needs the ability to remain calm and speak clearly to customers Properly document all responses for the alarm Must know the different types of signal and the SOP???s for each signal Meet minimum productivity standards set Requires weekend, holiday and shift work and may require mandatory overtime. Notify customers of non-emergency signals Process customer changes as needs Establish and maintain effective working relationships with all employees and clients. Monitoring Systems Manager Requirements: High School Diploma or GED 1 year Alarm, Video Security, Command Center or related training/certification preferred. Handle conflict, make common sense decisions Work independently and organized and understand meeting deadlines Remain flexible and able to adjust to situations as they occur Operate a PC using Windows, Word, CCTV, Security Systems Able to maintain concentration, visual acuity and alertness for long periods of time. Requires sitting for long period of times monitor video and communicate with customer when situation needed Hearing sufficient to communicate with team and personnel Physical and mental capacity to effectively perform all essential functions described.



Keywords: RemX, Irvine , Monitoring Center Manager, Executive , Irvine, California

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