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Credit Manager

Company: OluKai
Location: Irvine
Posted on: October 11, 2019

Job Description:

Responsibilities include but are not limited to:
Develop, initiate and maintain effective credit, collection, chargeback, and accounts receivable cash application procedures including but not limited to: Analysis and maintenance of collections statistics, research and resolution of all chargebacks Perform credit investigations including D&B reports, bank, and trade references, payment experience as well as utilizing networking resources to assess and determine appropriate credit limits for new and existing customers. Establish and maintain innovative methods of building relationships with customers in order to meet each customer's credit needs, work with outside sales reps and internal sales managers to ensure strong relationships with customers while achieving collection goals. Prepare reports and attend weekly credit meetings to review account status and recommend corrective action - work with Controller and CFO to provide weekly reporting on collection goals. Supervise Credit & Collections Team - enforce and support metric based accountability around collection goals, bad debt limits and general ineligibility of accounts. Provide leadership and management to the team as necessary. Ensure accurate and timely invoicing by working with Distribution Center to ensure proper SOP is followed. Compile recommendations towards improving collection and invoicing qualities- continuous improvement of collections process. Review all vendor manuals; work with operations team at Distribution Center to review compliance issues. Work to obtain exemptions from major trading partners when needed Liaise with our credit insurer on international accounts and compliance past due reporting per policy Initiate and coordinate activities with collection agencies, attorneys, courts, lien actions, and security documents Follow through on action items assigned at credit meetings and work with appropriate teams to ensure assigned actions are resolved on a timely basis Approval functions include refund requests, bad debt write offs, account adjustment, and agency placements Maintain acceptable turn-around time on functions handled by the Credit Department (collections, cash applications, chargeback analysis, investigations and resolution, new accounts processes, etc.) Develop the skills of Credit Department personnel through training and appropriate supervision Knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities Other duties and special projects assigned as needed

Qualifications:
6+ years of collection experience as B2B credit/collections manager Bachelor's degree preferable Strong work ethic Excellent Analytical Skills Ability to multi-task and prioritize; comfortable working between different brands Strong communication (written & verbal) and organizational skills Ability to work and interact with others Resourceful, hands-on, and able to sense urgency Strong Decision Making and Management Skills This job requires honesty and truthfulness, and the ability to handle tough situations confidently and courteously

Keywords: OluKai, Irvine , Credit Manager, Executive , Irvine, California

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