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Project Manager - Installations

Company: Neopost USA, Inc
Location: Irvine
Posted on: September 13, 2019

Job Description:

Parcel Pending provides secure, on demand package management and storage solutions to the multi-family housing communities, office buildings, universities, and more. We offer an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Project Manager to make an immediate impact.



We are looking for someone who is positive, supportive, self-starting, and is ready for that next big leap in their career. You are PASSIONATE about customer service, highly tech-savvy, and you LOVE detailed data related assignments. If you are looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done, this opportunity may be perfect for you.



Essential Job Functions




* Schedule and Support 3rd party technicians to service Parcel Pending Lockers


* Support Parcel Pending in ensuring Locker installations are successfully completed


* Responsible for the customer experience at a property from the property management team down to each resident.


* Provide a Great Customer Experience


* Respond promptly to on-site team's issues.
* Communicate and coordinate with internal departments.
* Responsible for onsite visits/ service calls when applicable
* Perform other duties as required to support the success of Parcel Pending



Job Requirements




* Ability to problem solve and operate independently
* Highly Tech Savvy
* Strong organizational skills with the ability to multi-task and adapt as priorities change
* Must work great in a team environment.
* Strong inter-personal skills with the ability to communicate effectively with a variety of personalities in person, on phone and via email.
* Ability to communicate effectively in English and understand/carry out instructions provided in written or verbal format.
* Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook



General Requirements




* Strongly prefer 1-3 years Customer Service background
* Salesforce CRM experience a PLUS.
* Minimum 18 years of age
* High School Diploma or General Education Degree (GED)
* Some College Preferred
* Eligible to work in the United States
* Must be able to pass a background check
* Light to moderate heavy lifting, when required (less than 50lbs)



Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Neopost USA, Inc, Irvine , Project Manager - Installations, Executive , Irvine, California

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