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Floating Associate Manager

Company: Life Storage
Location: Irvine
Posted on: July 15, 2019

Job Description:

Please Note: A valid drivers license is required to be eligible for this position.

Job Description

As a Floating Associate Manager, you will be responsible for assisting Store Managers in managing day to day operations of various storage facilities within a market. The Associate Manager position is crucial to maintaining a clean and welcoming property, recommending storage solutions, and providing the best customer service in the storage industry.Are you looking for a customer service based position without the hassle of retail or restaurant hours? You're in luck - Life Storage offers consistent scheduling which allows for a great work-life balance! Our stores are open from 9:00 AM - 6:00 PM Monday through Saturday and open 4 hours on Sunday. Weekend availability is required.

Responsibilities include:

-Recommending and renting appropriate self-storage spaces and selling related merchandise (moving supplies, lock boxes, etc.)

-Assisting customers with the leasing process by reviewing the rental procedure

-Providing great customer service to new and existing customers

-Accepting/refunding payments and making bank deposits/withdrawals

-Conducting daily visual property audits of the entire facility to confirm available rental inventory

-Keeping the property maintained, clean, and free of debris (sweeping, cleaning, changing light bulbs, etc.)

-Making collection calls on delinquent customer accounts and coordinating monthly auctions

Qualifications:

-A high school diploma or equivalent

-Excellent sales and customer service skills

-Must enjoy working with customers face-to-face

-Basic computer skills (opening/closing programs, navigating web pages, light data entry)

-Strong communication and interpersonal skills

-Ability to work independently or as part of a team

-Backgrounds in property management, retail, and hospitality a plus!

-Flexible hours that include both WEEKDAYS and WEEKENDS

-Valid driver's license and reliable form of transportation

-All applicants are required to submit to a background check

*PLEASE NOTE: all applicants are required to have a valid driver's license and weekend availability in order to be considered for the position.

Keywords: Life Storage, Irvine , Floating Associate Manager, Executive , Irvine, California

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