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Client Services Manager , Web Based Healthcare Services

Company: Marquee Staffing
Location: Irvine
Posted on: May 19, 2019

Job Description:

Established technology leader in providing innovative web based healthcare solutions to providers and end users has immediate need for Client Services Manager. Role focuses on building and advancing relationships, project management, cross-functional partnerships, and delivering results and solutions. If you enjoy working with other professionals who are customer-focused in a competitive team-focused environment, and enjoy an ever changing work environment, we encourage you to apply. Lead and execute communication with cross functional teams Participate in the sales process to vet prospective Project Management Lead and execute projects involving cross functional teams, some which may require development and new features and functionality. Plan, define andor validate project scope and define high level and detail-level business requirements. Facilitate sponsor and stakeholder agreement and sign off process. Create, maintain and execute project plans to insure that project deliverables and expected outcomes are met. Identify, plan and oversee all business readiness activities required to implement the project Manage project risk and scope or requirement changes Track and report performance metrics against project plan Form and lead cross-function teams Create and execute training plans Ensure program meets Client requirements Provide post-implementation support during project stabilization periods. Qualifications Bachelor's Degree in business or related field a plus. Implementation of Web-based systems preferred, Web-based Training or Classroom TrainingCoaching experience. 1-2 years of implementation or service account management experience. Must have 1 -2 years in 2 of the following areas Product Management, Training, Medical Software. Strong working knowledge of Windows, MS Word, Internet Explorer, Excel, PowerPoint. Ability to lead a client successfully through technical processes. Ability to manage and fulfill client expectations. Excellent written and oral communications skills. Excellent communication and organizational skills with a customer service focus. Ability to prioritize effectively and handle shifting priorities professionally.

Keywords: Marquee Staffing, Irvine , Client Services Manager , Web Based Healthcare Services, Executive , Irvine, California

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