IrvineRecruiter
the smart solution for Irvine jobs

Director Clinical Operations

Company: AMN Healthcare
Location: Irvine
Posted on: April 16, 2019

Job Description:

JOB DESCRIPTION

JOB TASKS:

* Allocate Clinical Manager (CM) resources to adequately address Client/HP service needs and to accommodate fluctuations in territory size and team member schedules.

* Develop and maintain relationships with Client contacts in order to maximize service excellence and improve issue resolution.

* Deliver business presentations or other formal communications to Clients and/or internal business partners

* Facilitate CM problem solving on critical escalations by providing insight and guidance above the Policy and Procedure guidelines.

* Perform and interpret internal audits of CM work to recognize and plan for opportunities to improve.

* Conduct regularly scheduled 1:1 meetings with team members to assess work performance, inform, plan and to motivate and inspire; address and coach performance issues with team members

* Facilitate Individual Development Plan (IDP) process with direct reports in order to support personal, professional and business growth.

* Takes a leadership role in approving exceptions to standard guidelines for core functions (application review, reference review, conviction and license disciplinary review).

* Provide direct/ primary support to Clients/Clinicians in travel nurse, allied, pharmacy and local staffing by performing all duties of a Clinical Manager for a modified client territory.

* Acts as Subject Matter Expert for Clinical Operations process, managing medium to large scale projects and developing and delivering training.

INTERNAL CUSTOMERS & PARTNERS

* MSP Implementation Team

* Local Branch Offices

* Client and Clinician Sales

* Account Management

* Support Services

* Credentialing Ops

EXTERNAL CUSTOMERS

* Clinicians

* Facility Clients

* Associate Vendors

*

* Proprietary clinician, client and order databases (AMIE, StafPak )

* MS Office (Word, Excel, Outlook, PowerPoint)

* Vendor Management software (SingleSource, Fieldglass, Shiftwise, Medefis)

* BOX

* CSC Matters Management

DIRECT REPORTS Yes, 1-4 Clinical Directors

* Occasional

BUDGET OVERSIGHT Yes, managing operational expense within team

EXEMPTION STATUS: Exempt

VOLUME

Traveler on
Assignment (TOA) per client/MSP
Per Diem
Placements per branch office

TEAM PRODUCTIVITY

* # and complexity of MSP clients

QUALITY

Client feedback on Quarterly Business Reviews (QBRs)
o Content Delivery

CUSTOMER SATISFACTION

HP/Client Survey
Client Feedback
Candidate quality
benchmarks

ACCURACY

Completeness of Personnel Files (Joint Commission measure)
Up to date Policies & Procedures
Branch Offices

TIMELINESS

* TAT issue resolution and communication to stakeholders

LEADERSHIP

* Escalations

* Project Management

* Data analysis

* Performance action planning

COMPETENCIES

EDUCATION, CERTIFICATIONS & EXPERIENCE

Check those that apply:

AMN CORE COMPETENCIES

X AMN LEADERSHIP COMPETENCIES

AMN EXECUTIVE COMPETENCIES

DEPARTMENT COMPETENCIES, if applicable

* Interpersonal Savvy

* Perseverance

* Priority Setting

* Action Oriented

MINIMUM EDUCATION/CERTIFICATIONS:

* RN Education

PREFERRED EDUCATION/CERTIFICATIONS:

* Bachelor s degree in Nursing

* Master s degree in Nursing

MINIMUM EXPERIENCE:

* 5 years as RN in acute care setting

* 2 years of direct supervisory or managerial responsibility

PREFERRED EXPERIENCE

* Experience working as a travel nurse or working with travelers

* Experience with staffing



AMN HEALTHCARE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER. WE ENCOURAGE MINORITY AND FEMALE APPLICANTS TO APPLY

Keywords: AMN Healthcare, Irvine , Director Clinical Operations, Executive , Irvine, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director of Benefits
Description: Director of Benefits br If you are a Director of Benefits with experience, please read on br br We are seeking a Benefits Director to join our People and Organization HR department in Culver (more...)
Company: CyberCoders
Location: Culver City
Posted on: 04/27/2019

3PL DC Manager
Description: Company Profile: This 3PL provider specializes in providing Warehousing, Distribution, and Transportation services throughout the United States. Product offerings include complete supply chain management (more...)
Company: TMG Consulting
Location: Los Angeles
Posted on: 04/27/2019

Route Sales Manager
Description: Route Sales Manager Join Ecolab's sales team as a Route Sales Manager in the Santa Monica, CA market. Within our industry leading Institutional division, this role offers comprehensive chemical products (more...)
Company: Ecolab
Location: Santa Monica
Posted on: 04/27/2019


CTO
Description: CTO br If you are a Head of Software Development with experience using scalable and robust software across both web and mobile platforms, please read on br br We can't say who we are, but we can (more...)
Company: CyberCoders
Location: Santa Monica
Posted on: 04/27/2019

Route Sales Manager
Description: Join Ecolab's sales team as a Route Sales Manager in the Santa Monica, CA market. Within our industry leading Institutional division, this role offers comprehensive chemical products and solutions to (more...)
Company: Ecolab
Location: Santa Monica
Posted on: 04/27/2019

RN Manager Med Surg Oncology Telemetry FT Nights Fountain Va
Description: Registered Nurse Manager Medical Surgical Oncology Telemetry We offer competitive salaries and benefits including amatching 401 k , several health dental plans to choose from, generoustuition assistance (more...)
Company: Tenet
Location: Fountain Valley
Posted on: 04/27/2019

Project Manager-Mid-rise and High-rise Industry Giant
Description: Project Manager-Mid-rise and High-rise Industry Giant br Established over 70 years ago, we seek to continually provide high-quality construction services. We believe in treating everyone as we would (more...)
Company: CyberCoders
Location: Los Angeles
Posted on: 04/27/2019

Assistant Store Manager
Description: Assistant Store Manager br br Brand: Chico's br br Category: Retail Assistant Manager br br Location: br Del Amo Fashion Center, br br Torrance, CA br The Assistant Store Manager is (more...)
Company: Chico's FAS
Location: Torrance
Posted on: 04/27/2019

General Sales Manager
Description: Top 100 National Platinum Ford dealer in Southern California is seeking an energetic
Company: Confidential
Location: Los Angeles
Posted on: 04/27/2019

Web Analytics Manager
Description: We are looking for a Web Analytics Manager who can come in and define and implement web analytics needs across marketing and commerce
Company: Odesus
Location: Woodland Hills
Posted on: 04/27/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Irvine RSS job feeds