Project Specialist (IVC Case Manager - Rising Scholars Program)

Company: Irvine Valley College
Location: Irvine
Posted on: September 21, 2023

Job Description:

Title:
Project Specialist (IVC Case Manager - Rising Scholars Program)
Job Category:
NBU
Job Opening Date:
September 15, 2023
Job Closing Date:
June 30, 2024
Locations:
Irvine Valley College
Department:
Pay Grade, for more information click on this link:
Pay Type:
Hourly
Hours Per Week:
0
Job Description:
This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position.
The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support.
This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members.
REPRESENTATIVE DUTIES
--- Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus.
--- Conduct needs assessments and plans that includes,to address and students specific needs
--- Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety
--- Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services.
--- Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring).
--- Maintain accurate and timely case records (forms, referrals, and follow-up).
--- Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports.
--- Design and implement interventions that will help students meet academic and personal goals.
--- Participate in relevant community outreach and on-campus committees.
--- Provide in-service training to staff on related topics.
--- Help students achieve wellness, service utilization, and increase autonomy.
--- Adhere to professional standards as outlined by protocols, rules, and regulations.
QUALIFICATIONS
--- Excellent knowledge of case management principles.
--- Effective communication skills.
--- Excellent time management skills, problem solving, and ability to multi-task.
--- Familiarity with professional and technical emerging knowledge.
Knowledge of:
--- The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on.
--- Trauma informed care and the ability to apply this lens in the work with students.
--- Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area.
--- Goals and objectives of the assigned project or program area.
--- Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment.
--- Information and research resources available related to areas of assignment.
--- Work organization and office management principles and practices.
--- Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
--- Interpersonal skills using tact, patience, and courtesy.
--- Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers.
--- English usage, grammar, spelling, punctuation, and vocabulary.
--- Oral and written communication skills.
--- South Orange County Community College District
--- District organization, operations, policies, and objectives.
--- Pertinent federal, state, and local laws, codes, and regulations.
--- Microsoft 365.
Ability to:
--- Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities.
--- Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
--- Coordinate and participate in the management of assigned project, program, or program area functions and services.
--- Plan, organize, and administer assigned program activities.
--- Establish and maintain community relationships.
--- Understand the nature of partnerships and identify mutual interests.
--- Assess community needs to develop appropriate service partnerships for assigned programs.
--- Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways.
--- Develop recommendations for problematic areas and implement and monitor changes.
--- Participate in the development and administration of policies and procedures.
--- Participate in the preparation and administration of assigned budgets.
--- Coordinate projects with multiple tasks and re-prioritize as needed.
--- Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative.
--- Oversee and participate in the management of the administrative functions and operations of the assigned office.
--- Establish, review, and revise office work priorities.
--- Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
--- Use sound judgment in recognizing scope of authority.
--- Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
--- Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public.
--- Provide specialized information and assistance to students, staff, and the general public.
--- Research, compile, assemble, analyze, and interpret data from diverse sources.
--- Prepare a variety of clear and concise administrative and financial reports.
--- Independently compose and prepare correspondence and memoranda.
--- Maintain complex and varied files and records.
--- Select, train, evaluate and provide work direction to assigned staff and student workers.
--- Plan, organize, coordinate, prioritize, perform, and delegate work.
--- Plan and organize work to meet schedules and changing deadlines.
--- Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
--- Adapt to changing technologies and learn functionality of new equipment and systems.
--- Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
--- Communicate clearly and concisely, both orally and in writing.
--- Establish and maintain effective working relationships with those contacted in the course of work.
EDUCATION AND EXPERIENCE GUIDELINES
Minimum:
--- The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field.
-OR-
--- Masters in Social Work (MSW)
Preferred: Bilingual (Spanish language preferred)
License or Certificate:
--- A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push . click apply for full job details

Keywords: Irvine Valley College, Irvine , Project Specialist (IVC Case Manager - Rising Scholars Program), Executive , Irvine, California