Account Manager - Public Entity
Company: Alliant Insurance Services
Location: Irvine
Posted on: September 13, 2023
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Job Description:
Alliant Insurance Services is one of the nation's largest and
fastest-growing insurance brokerage and consulting firms. We
operate through a network of specialized national platforms and
local offices to offer our clients a comprehensive portfolio of
solutions built on innovative thinking and personal service.
Alliant is changing the way our clients approach risk management
and benefits, so they can capitalize on new opportunities to grow
and protect their organizations.
More information is available on the company's website at:
www.alliant.com.
SUMMARY
Responsible for providing customer service and overall service of
assigned customers and/or policies, soliciting of new business on
existing accounts and support of Producer-led new business
efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
--- Fosters and manages overall relationship with clients ensuring
retention of mid market book of business and high satisfaction;
--- Reviews client team's RFPs;
--- Selects markets for solicitation;
--- Analyzes market proposals for verification of benefits,
premiums, and competitiveness;
--- Reviews coverage contracts for accuracy of policy
provisions;
--- Meets with clients for pre-renewal strategy, proposal delivery
and explanation;
--- Conducts client open enrollment meetings and answers questions
regarding benefit coverage;
--- Negotiates with markets for benefits premium concessions;
--- Ensures that client team handles client benefit inquiries and
manages team to effectively service clients; resolves escalated
service issues;
--- Manages new carrier and plan implementations for book of
business;
--- Ensures team prepares claims experience and utilization reports
and reviews for accuracy;
--- Reacts, processes, and follows up on new business;
--- Meets with clients as needed or directed by Producer;
--- Collection of fees, reconciliation and resolution of any
outstanding balances within 60 days of invoicing date;
--- Complies with agency management system data standards and data
integrity (enters and maintains complete and accurate
information);
--- Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor's degree or equivalent combination of education and
experience
Five (5) or more years related work experience
Valid insurance license
Must continue to meet Continuing Education requirements for license
renewal
Encouraged to complete Career Path requirements as communicated by
supervisor
SKILLS
Excellent verbal and written communication skills
Ability to work within a team and to foster teamwork
Excellent customer service skills, including telephone and
listening skills
Good leadership, problem solving and time management skills
Ability to prioritize work for multiple projects and deadlines
Proficient in Microsoft Office Suite
#LI-RF1
#LI-REMOTE
We are proud to provide comprehensive, high quality employee
programs to meet employees' needs now and in the future, including
a very competitive financial package. We encourage you to explore
what we have to offer.
For immediate consideration for this position, please click on the
"Apply Now" button.
Alliant Insurance Services, Inc. is an equal opportunity employer.
All qualified applicants will receive consideration for employment
and will not be discriminated against on the basis of race, color,
age, religion, gender, sexual orientation, gender identity,
national origin, disability, protected veteran status or any other
protected status.
If you are applying for a job and need a reasonable accommodation
for any part of the employment process, please call our Career
Center at 1-877-901-9473 and let us know the nature of your request
and contact information.
For more information on Alliant Insurance Service's benefits, visit
the link below.
https://www.alliant.com/media/p33ldzpp/recruitment_benefits_2022-23.pdf
Other details
Apply Now
Keywords: Alliant Insurance Services, Irvine , Account Manager - Public Entity, Executive , Irvine, California
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