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Account Director, Account Mgmt

Company: The Marketing Arm inc.
Location: Irvine
Posted on: May 20, 2023

Job Description:

Job Overview:

TMA is looking for an experienced Associate Director with expertise in integrated brand marketing to join our agency. This person must be a creative and strategic leader with the ability to work in a fast-paced environment.
Please note that we are looking for someone that can work unique hours to support our client in Australia, about 30% of the time.
For Example:
4pm PST - 12am PST
6pm CST - 2am CST
7pm EST - 3am EST
The Associate Director will help drive the brand relationship, thinking and deliverables. They'll meet stringent deadlines with a do-what-it-takes attitude, anticipate and solve problems, successfully delegate project responsibilities while retaining accountability for results, and manage, motivate and lead internal teams and agency partners. Experience with overseeing client services, strategy, operations, retention and growth for consumer service industry brand required.
About You:
You are a brand steward and the best partner a Client can have. You live to give brands voice and relevance and bring them to life through integrated marketing disciplines. You're a leader, a collaborator and mentor. You are big picture while managing minutiae. You generate ideas and excel at problem-solving.

  • Act as senior Client account liaison to drive Client relationship, scope of work, planning and multi-discipline deliverables
  • Team and partner development, management, mentoring and growth, and cultural representative
  • Provide big picture oversight on brand positioning, objectives, strategy and legal considerations
  • Drive integrated marketing that grows Client's brand perception and exceeds Client's brand objectives (ROI and KPAs) while remaining within budget
  • Direct and oversee all account planning, strategy, testing/insights, creative development, Client presentation, campaign and project execution, measurement, and reporting
  • Manage, motivate, and mentor account team, providing direction, input and approvals on all work, including strategy documents, briefs, POVs, estimates, timelines, presentations, creative, and reporting
  • Support and in some cases, lead Client planning and presentations
  • Budget planning and responsibilities
  • Develop and maintain account management succession planning
  • Report status, needs, results, and successes to agency management
  • Proactively grow account and develop new business opportunities


    • Senior level professional with 6-8 years account management experience in an agency environment, ideally within the business-to-consumer service industry space
    • Expertise in brand marketing with comprehensive experience in integrated marketing, including traditional and digital marketing
    • Excellent client partner and brand advocate
    • Exceptional leadership and communication skills, and attention to detail
    • Able to manage multiple assignments and to deliver projects on schedule, on brand, and on budget
    • Ability to work proactively and autonomously in critical situations
    • Travel as required
    • Computer proficiency including Microsoft suite of products

      TMA Perks & Benefits:

      • Continuous training, educational programs, speaker series and workshops
      • Culture events throughout the year (just virtually now!)
      • Communities to connect with:

        • TMACares(Volunteering)
        • DiscoverTMA(Furthering diversity and inclusion)
        • TMA Women's Initiative (Fostering the growth and achievements of women)
        • Wellness Group(Helping to improve the mental, physical and emotional wellbeing of employees)

        • Competitive vacation plan, sick days and personal days to prioritize your mental health
        • Summer Flex Days
        • Robust holiday schedule
        • Parental leave
        • Comprehensive Medical, Dental and Vision plans
        • 401K Retirement Savings Plan
        • Employee Stock Purchase Plan

          The range below represents the typical base salary someone in this role may earn as an employee of TMA in the United States. Salaries will vary based on multiple factors including but not limited to professional and academic experience, certifications, associated responsibilities, location, and other business/organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. $120,000 - $130,000

Keywords: The Marketing Arm inc., Irvine , Account Director, Account Mgmt, Executive , Irvine, California

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