Maintenance Manager
Company: Sonesta International Hotels Corporation
Location: Irvine
Posted on: May 18, 2023
Job Description:
locations Sonesta Simply Suites Orange County Spectrum Center-
Irvine, CA time type Full time posted on Posted 2 Days Ago job
requisition id R-0049125 Job Description Summary The Maintenance
Manager (MM) is the onsite leader of building, equipment and
grounds condition of the hotel. This is the lead maintenance job
with a limited range of facilities. The Maintenance Manager may
supervise or provide leadership to 1-2 maintenance workers. This
position will perform maintenance and repairs, and preventative
maintenance, to all areas of the hotel. The Maintenance Manager is
responsible for maintaining a clean and organized maintenance shop
and for the security of the hotel inventory and assets such as
tools, supplies, furniture, fixtures, and equipment. The
Maintenance Manager's focus on guest and associate satisfaction,
expense control and product quality and will lead to their
contribution to the overall goals of the hotel. In addition, the
Maintenance Manager is also responsible for the upkeep, use, care,
and repair of the company vehicle. Ensure that the Van is in
compliance with all licensed or regulated activities. Ensure that
van defects are promptly reported, van is safe and operational, and
if not, that necessary repairs are completed. Job Description
DUTIES AND RESPONSIBILITIES:
- Deliver on the promise of Sonesta Service in all interactions
with guests and clients. Manage according to the Sonesta G.U.E.S.T.
standards and instill a passion for customer service in all
associates of the hotel. Create processes and procedures to ensure
the hotel is properly maintained and clean.
- Ensure all staff is properly trained and have the tools and
equipment needed to effectively carry out their job functions.
- Partner with the General Manager to recruit, train, develop,
and manage the Maintenance staff.
- Specialized knowledge of basic plumbing, carpentry,
electricity, and equipment mechanics.
- Perform maintenance and repair work on the interior and
exterior of buildings, hotels rooms and contents, laundry and
kitchen/refrigeration equipment, lighting, heating, air
conditioning (HVAC), ventilation, and water treatment systems,
swimming pool (if applicable), and snow removal, etc. Ensure that
equipment is prepared and operational for the following day's
work.
- Perform preventive maintenance as outlined in the PM Works
program. May include and is not limited to: Inspect building,
furniture, bathrooms, guest rooms, and all equipment to ensure it
is functioning properly and efficiently, read and record mechanical
and other meters to ensure effective energy management, and
maintain inspection log and records of scheduled work and repairs.
Have an exterior PM program in place to maintain all buildings,
parking areas, vans, and landscaping.
- Monitor and secure inventory. Follow established ordering
procedures to replenish supplies and inventory. Minimize
waste.
- Take responsibility for and inform management of hazardous
situations, emergencies or threats to the security of guests,
associates or hotel assets.
- Responsible for testing, maintenance and repair of all hotel
life safety systems.
- Provide input for the annual department operating budget.
- Promote teamwork and quality service through daily
communication and coordination with other departments.
- Ensure the proper process is in place to manage and report on
the human resources and benefits programs within the Maintenance
department. This includes the recruiting, onboarding, training,
ongoing performance management, and offboarding of all associates
of the department.
- Enforce hotel standards, policies, and procedures are in place
within the maintenance department.
- Manage and report on the proper use, maintenance and location
of all supplies provided to the Maintenance department. -
- Manage and report on the purchasing of all supplies needed to
manage the maintenance department. This includes the proper use of
any platforms and/or programs to leverage purchasing power and the
analysis of hotel spending to identify efficiencies.
- Utilize PM Works to implement appropriate service recovery
guidelines in order to ensure complete guest satisfaction. Respond
in a courteous and prompt manner to all guest questions, complaints
and/or requests to ensure guest satisfaction.
- Promote safety by the proper use and wearing of all protective
equipment and uniforms.
- Act as "Manager on duty" as required.
- Ensure compliance with federal, state and local laws regarding
health, and safety services.
- Perform other duties as assignedQUALIFICATIONS AND
REQUIREMENTS:
- Advanced vocational training plus two years of experience in
general building maintenance or construction, or equivalent
combination of education and experience. Professional certification
and license required by law.
- Previous background from the extended stay industry or
apartment building maintenance management preferred.
- Specialized knowledge of basic plumbing, carpentry,
electricity, and equipment mechanics.
- Ability to prioritize and organize work assignments.
- Ability to speak, read, and write fluent English; other
languages beneficial.
- Reading and writing abilities are required in order to document
tasks completed, to order supplies, to receive instructions for the
day and/or to read equipment manuals including safety
information.
- Mathematical skills, including basic math, budgeting,
profit/loss concepts, percentages, and variances.
- Problem solving, reasoning, motivating, organizational and
training abilities.
- Experience with Microsoft Office preferred.
- Ability to travel including some overnight travel is
required.
- Valid driver's license required.
- Frequently standing up, bending, climbing, kneeling, and moving
about the facility.
- Frequently handling objects and equipment to maintain the
facility.
- Will be required to regularly use commercial chemicals
- Carrying, lifting or pulling items weighing up to 75
pounds.
- Will be required to work mornings, evening, weekends, and
holidays. Additional Job Information/Anticipated Pay Range Benefits
Sonesta recognizes that benefits play a vital role in helping
ensure the health and financial security of employees and their
families. We offer a variety of benefits to our employees
including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts Upon submitting your
application, please ensure you complete a full application in
addition to attaching a resume. Incomplete applications received
will not be considered. - About UsAt Sonesta , we value our team
members as individuals who enhance our guests' experiences with
their unique skills and contributions. We actively support
professional growth and personal happiness in each of our employees
at each of our hotels, resorts, suites and cruise ships. We seek
out people who will eagerly partner with us to improve the overall
Sonesta experience for our guests, and the overall Sonesta
experience for their fellow colleagues. If you are interested in a
career in some of the most impressive and beautiful surroundings in
the world with generous benefits and perks, we hope you'll get in
touch with us. We are an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, national origin, religion, age, color, sex, sexual
orientation, gender identity, disability, or protected veteran
status, or any other characteristic protected by local, state, or
federal laws, rules, or regulations.
Keywords: Sonesta International Hotels Corporation, Irvine , Maintenance Manager, Executive , Irvine, California
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