Account Manager
Company: Weedmaps
Location: Irvine
Posted on: March 15, 2023
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Job Description:
Account Manager
Overview:
A successful Account Manager will leverage influencing,
relationship-building, and consultative selling skills to drive the
adoption of drive revenue.
As an Account Manager, you will work with clients to understand and
anticipate how they make future budget decisions, explore and
uncover upsell opportunities, and maximize utilization by
communicating how our range of product offerings can grow their
businesses. The right person will have strong communication skills
and analytical capabilities to help shape how new and existing
businesses will grow. This role is based in our Irvine, CA
office.
The impact you'll make:
Manage and maintain existing relationships and customer needs and
drive product utilization.
Ensure customers obtain value from the spend and consult with
customers regularly to improve the overall experience.
Expand customer relationships and identify and up-sell
customers.
Conduct a follow-up program by email and phone for customer
outreach and wellness checks of top assigned accounts.
Serve as the initial point of contact for all assigned clients
seeking help with or general questions related to using WM
Technology for their business' marketing needs.
Conduct consultative discovery with each current client to ensure
satisfaction with WM services and identify their business's
specific needs and goals; correctly enter all discovery notes into
sales CRM.
Perform online sales presentations and product demonstrations via
web and in person meetings.
Maintain updated contact information for the client and its
decision-makers
Ensure all client accounts stay current and up-to-date on billing
and license verification.
Using the information gained during discovery, pitch the client on
the right combination of WM Business products that meets their
needs.
Identify and close upsell opportunities within your book of
business.
Identify current clients seeking to use premium products and
conduct a seamless handoff to your WM colleagues when
applicable.
Drive maximum adoption with your assigned client base of the
Standard WM Business offering
Collect and submit accurate time qualitative feedback from current
clients around opportunities to improve our products and
process
What you've accomplished:
BS / BA Degree or equivalent experience
3+ years experience in sales or other customer-facing roles.
Comfort with and ability to operate at an accelerated, iterative
pace in a dynamic environment
Strong planning and organizational skills
Demonstrated ability to communicate, present, and influence
credibly and effectively
Strategic and analytical sales approach with a focus on building
relationships with clients
Experience in the cannabis industry is a plus
The base pay range for this position is: $65,000.00 - $86,000.00
and a sales incentive plan.
2023 Benefits for Full Time, Regular Employees:
Medical, Dental & Vision benefits (effective Day 1):
Employee - employer paid premium 100%
For plans that offer coverage to your dependents, you pay a small
contribution
Basic Life & AD&D - employer paid 1x salary up to $250,000
401(k) Retirement Plan (with employer contribution)
PTO (3 weeks accrued); 5 sick days
Supplemental, voluntary benefits
Family planning/fertility - including up to $10,000 towards
cash-pay services
Student Loan Repayment/529 Education Savings - including a company
contribution of up to $1,000/year
FSA (Medical, Dependent, Transit and Parking)
Voluntary Life Insurance
Critical Illness Insurance
Accident Insurance
Short- and long-term disability Insurance
Pet Insurance
Company-paid identity theft protection
Legal services platform
Paid parental leave
Why Weedmaps?
You get an opportunity to shape the future of the cannabis
industry
You get to play a meaningful role that impacts the wellbeing of
others
Casual work environment, no fancy clothes required, but you are
free to dress to the nines!
Generous PTO and company holidays
Numerous opportunities to learn and grow your professional
skills
Endless opportunities to network and connect with other Weedmappers
through speaker series, Employee Resource Groups, happy hours, team
celebrations, game nights, and much more!
Weedmaps is an equal opportunity employer and makes employment
decisions on the basis of merit. The Company prohibits unlawful
discrimination against employees or applicants based on race
(including traits historically associated with race, such as hair
texture and protective hairstyles), religion and religious creed,
color, national origin, ancestry, physical disability, mental
disability, medical condition, genetic information, marital status,
sex, gender, gender identity, gender expression, age, military
status, veteran status, uniformed service member status, sexual
orientation, transgender identity, citizenship status, pregnancy,
or any other consideration made unlawful by federal, state, or
local laws. The Company also prohibits unlawful discrimination
based on the perception that anyone has any of those
characteristics, or is associated with a person who has or is
perceived as having any of those characteristics. Our company uses
E-Verify to confirm the employment eligibility of all newly hired
employees. To learn more about E-Verify, including your rights and
responsibilities, please visit .
Applicants are entitled to reasonable accommodations under the
terms of the Americans with Disabilities Act and applicable
state/local laws, unless the accommodation presents undue hardship.
Please email us at peopleoperations at if you would like to
confidentially discuss a potential accommodation during the
interview process.
About Weedmaps:
WM Technology, Inc.'s (Nasdaq: MAPS) mission is to power a
transparent and inclusive global cannabis economy. Now in its
second decade, WM Technology has been a driving force behind much
of the legislative change we've seen in the past 10 years.
Founded in 2008, WM Technology, is a leading technology and
software infrastructure provider to the cannabis industry,
comprising a B2C platform, Weedmaps, and B2B software, WM Business.
The cloud-based SaaS solutions from WM Business provide an
end-to-end operating system for cannabis retailers. WM Business'
tools support compliance with the complex, disparate, and
constantly evolving regulations applicable to the cannabis
industry. Through its website and mobile apps, WM Technology
provides consumers with the latest information about cannabis
retailers, brands, and products, facilitating product discovery and
driving engagement with our retail and brand customers.
WM Technology holds a strong belief in the power of cannabis and
the importance of enabling safe, legal access to consumers
worldwide. Since inception, WM Technology has worked tirelessly,
not only to become the most comprehensive platform for consumers,
but to build the software solutions that power businesses
compliantly in the space, to advocate for legalization, social
equity, and licensing in many jurisdictions, and to facilitate
further learning through partnering with subject matter experts on
providing detailed, accurate information about the plant.
Headquartered in Irvine, California, WM Technology supports remote
work for all eligible employees. Visit us at .
Notice to prospective Weedmaps job applicants:
Our team has been made aware of incidents involving LinkedIn,
Telegram, and Facebook accounts impersonating Weedmaps recruiters.
These individuals are attempting to use our company name to solicit
payment from prospective candidates interested in applying for jobs
at our company. Our team is actively working to combat these
attempts, but in the meantime, please be mindful of the
following:
Our recruiters will always communicate with candidates through an @
email address.
CORRECT: jlebowski@weedmaps.com
INCORRECT: jlebowski@gmail.com
Our recruiters will NEVER ask for or attempt to solicit payment
from applicants in order to apply, interview, or work for
Weedmaps.
If you are interested in a role at Weedmaps, please apply through
our established channels.
Weedmaps or
If you are unsure if a communication is legitimate, please contact
our recruitment team at talentops@weedmaps.com and they will
happily confirm for you. Thank you for your vigilance and we
appreciate your interest in working with us!
Keywords: Weedmaps, Irvine , Account Manager, Executive , Irvine, California
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