Solution Strategist (Real Estate Product Manager)
Company: HSF Affiliates LLC
Location: Irvine
Posted on: January 26, 2023
Job Description:
CA-Irvine-Von Karman
Irvine, CA 92612, USA
DescriptionAbout the CompanyHSF Affiliates LLC, the parent company
of Berkshire Hathaway Home Services and Real Living Real Estate
brands has an opportunity for a Solution Strategist to join our
team. We are a joint venture business of HomeServices of America,
an affiliate of Berkshire Hathaway, Inc.SummaryWe are looking for
an ambitious Solution Strategist to join our Solution Strategy
team. This position will be responsible for ensuring that internal
and external solutions for the HSF technology product suite
provides maximum business value to our network members and/or end
customers. This position will also ensure that the vision and
strategy, product design and product marketing activities are
coordinated to achieve this result. -Job Duties &
ResponsibilitiesThe Solution Strategist will provide support to the
VP, Solution Strategy and Solution Strategy department in a
fast-paced environment. General responsibilities will include, but
not limited to:Product Design:
- Work with vendor(s) to ensure that the user experience is
optimized.
- Design a solution that minimizes action and drives maximum
usability.
- Work with key user groups to gather feedback and relay back to
development team.
- Ensure that usability is documented within the use-case library
and that the solution mirrors those use cases as closely as
possible.
- Collaborate with other solution strategists to coordinate how
complimentary solutions should work together to maximize synergies,
while minimizing complexity of the user experience.
- Create, maintain and prioritize the product backlog.Vision and
Strategy:
- Focus on assigned solution categories (i.e., mobile, website,
transaction management, CRM).
- Guide the vision and strategic direction for each
solution.
- Stay current on marketplace to include trends and competitors'
offerings to ensure that direction is relevant and
competitive.
- Solicit input from key user groups.
- Evaluate competitive offerings to determine gaps and
differentiators.
- Determine key performance indicators that will be measured to
gauge effectiveness.
- Maintain the solution roadmap to chronicle future capability
requirements.Product Marketing and Adoption:
- Advocate for and promote product(s) and continually communicate
with internal and/or external customers and third-party vendors to
drive maximum adoption/engagement.
- Work with all internal groups to coordinate the creation and
delivery of user training.
- Track and report KPIs to internal groups as needed.
- Work with internal groups to create and deliver
promotional/marketing initiatives to drive awareness and
usage.
- Perform other duties and responsibilities as assigned or
required.Performance Expectations
- Meet all performance and behavior expectations outlined in the
company performance appraisal form or communicated by
management.
- Perform responsibilities as directed achieving desired results
within expected time frames and with a high degree of quality and
professionalism.
- Establish and maintain positive and productive work
relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary
to effectively complete job responsibilities. Take personal
initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and
all subsidiary and department policies and procedures, including
protecting confidential company information, attending work
punctually and regularly, and following good safety practices in
all activities.QualificationsEducation:
- Four-year degree or equivalent education and work
experienceExperience:
- 3 years of product management experience in a business
environment
- 2 years of real estate industry experience desirableKnowledge
and Skills:
- Superior organizational skills
- Superior communication skills required to work closely with key
stakeholders
- Proven ability to formulate and articulate vision
- Excellent conflict resolution skills
- Product testing aptitude
- Knowledge of marketing best practices (including social media)
and experience with marketing platform such as Marketing Cloud
- Understanding of metrics and
reportingQualificationsEducationPreferredBachelors or better in
Business Administration or related field.ExperiencePreferred
Four-year degree or equivalent education and work experience 3
years of product management experience in a business environment 2
years of real estate industry experience desirable
Keywords: HSF Affiliates LLC, Irvine , Solution Strategist (Real Estate Product Manager), Executive , Irvine, California
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