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Corporate Director of Transient Sales

Company: Pacific Hospitality Group Headquarters
Location: Irvine
Posted on: November 26, 2022

Job Description:

Position Summary:

The Corporate Director of Transient Sales will be responsible for the management, execution and continued development of the hotel's leisure and business travel market. The Corporate Director will be responsible for forecasting, prospecting and closing on assigned accounts/territory to positively impact ALL PHG hotel revenues. This role will manage the process of selling guest rooms while delivering the hotel's experience to the leisure and business travel market clients through consortia accounts, corporate accounts, travel agencies, individual travel and wholesale groups with negotiated rates. The Corporate Director of Transient Sales shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Pacific Hospitality Culture as the Employer of Choice!

Essential Functions for the Position:

Managing current accounts, while prospecting new accounts is required, including outside sales calls, solicitations and presentations at the Corporate level as well at the property level. Selectively sell travel industry and business travel in the interest of maximizing guest rooms and food and beverage revenue. Develop and implement sales and marketing programs and strategies for the travel industry and corporate travel market to generate property revenue.

Position Responsibilities:

-Execute sales activities to achieve budgeted goals and support growth and account support for multiple properties including Marriott, Hilton and Independent brands
-Pursue and negotiate all Transient accounts including telephone solicitation, outside sales calls, sales trips, trade shows, site inspections, networking, and sales entertainment
-Develop and implement all sales and marketing strategies associated with the Consortia, Wholesale, Leisure and Business Travel Market.
-Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market
-Develop and maintain relationships with key & target accounts
-Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis
-Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories.
-Participate in departmental sales meetings and relevant operational meetings.
-Assist in the annual budgeting plan
-Negotiate with clients and achieves maximum revenue/profit potential while satisfying clients' needs
-Communicate effectively with hotel stakeholders to ensure client's needs and expectations are satisfied
-Support and plan special sales activities, promotions and client events
-Problem solves with other departments as needed to book business into the hotel
-Enhance the hotel's community's image by actively participating in associations, events, clubs and boards
-Stay ahead of hotel competition- their new developments, services and amenities, to ensure competitive knowledge and strategy are current
-Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions
-Perform all responsibilities in a timely and efficient fashion, following established policy and projecting a favorable image of the hotel
-Discuss, support and innovate key service and product differentiators on an ongoing basis
-Complies with hotel standards for sales while working harmoniously and professionally with co-workers and executive committee
-Has excellent product knowledge of all PHG properties & hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels
-Highly motivated and flexible, possessing the ability to take initiative, to succeed under pressure and meet deadlines
-Reading, writing and oral proficiency in the English language
-Knowledge of Sales, Reservation and Room's distribution functions
-All other reasonable responsibilities assigned by management
The successful candidate will posses the following education, experience and skills:

Education and experience:

-Bachelor's degree isrequired from an accredited university in Business Administration, Marketing or Hospitality Management; a combination of education and direct, related experience will be considered in lieu of a bachelor's degree
-7-10+ years preferred in sales and marketing in the Hospitality industry with strong business travel and transient industry sales experience
-Must possess salesexperience with branded and/or independent concepts; must possess sales experience in the luxury/boutique/select and/orfull service hotel model
-Must possess superior negotiation skills and demonstrated depth of contract execution expertise
Additional skills:

-Strong organizational skills; must be able to execute on multiple projects simultaneously with minimal supervision
-Possess strong analytical, financial and quantitative skills with a high level of attention to detail
-Willing to work a flexible schedule in order to accomplish all required tasks
-Work with integrity, confidentiality and discretion
-Possessa professional demeanorat all times
-Able to meet tight deadlines while working in a very fast paced environment and under pressure
-Maintain harmonious working relationships with other associates by promoting teamwork and fostering apositive working climate
-Executes and supports the operational aspects of business booked
-Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
-Must possess excellent communication and presentation skills with fluency in English required
-Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
-Must have a passion for creating an exceptional experience for all guests
-Must be able to travel to properties and clients with regularity
We are an equal opportunity employer
(ref. 44765)

Keywords: Pacific Hospitality Group Headquarters, Irvine , Corporate Director of Transient Sales, Executive , Irvine, California

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