Manager - IAM Systems Architecture
Company: Verizon
Location: Irvine
Posted on: November 22, 2022
Job Description:
When you join Verizon Verizon is one of the world's leading
providers of technology and communications services, transforming
the way we connect across the globe. We're a diverse network of
people driven by our shared ambition to shape a better future.
Here, we have the ability to learn and grow at the speed of
technology, and the space to create within every role. Together, we
are moving the world forward - and you can too. Dream it. Build it.
Do it here.What you'll be doing... The VCG Digital organization is
seeking a dynamic, highly motivated, Technical Manager of Systems
Architecture IAM DevSecOps to manage a multi-function customer
identity and fraud prevention DevSecOps development team composed
of US employees and contractors as well as working with a
development team in India.This position will partner with Verizon
GTS Security, Fraud and Development Operations organizations,
Infrastructure TechOps and DBA organizations, as well as Identity
and fraud application development teams centralizing all
application DevSecOps functions including the secure CI/CD
pipeline, adherence to Verizon security practices, level 2
application production operations support for call center and
customer complaints and escalations, application development outage
bridge support, application fraud operations, and identity and
fraud measurements, alerts and dashboards supporting operations,
business and executive reporting, KPIs and OKRs. The position will
be responsible for all Verizon channels Digital, Assisted, Retail
to define standard practices and procedures and lead identity and
fraud application development team providing standard 24x7
supporting Digital web, mobile web, mobile app, TV and Vendors,
Retail Direct and Indirect and Assisted Care, IVR, Chat channels
ensuring security compliance with software, infrastructure and
third-party libraries, and implementing standard dashboards in
Grafana and Kibana using Splunk and ElasticSearch.
Managing U.S. application development
team comprised of employees and contractors, adhering to
organization budgets including defining and creating Statement of
Works with various vendors ensuring vendor provides talent matching
skill requirements and holding Vendors accountable for their
resources deliverables.Partnering with Identity and Fraud
application development teams ensuring compliance with Verizon
security standards including SAST Fortify code scans, OSS BlackDuck
open source scans, RASP realtime protection, Infrastructure IP,
Port and Tenable agent scans, and other application security
compliance.Partnering with Identity and Fraud application
development teams leading standardization of application logs using
Splunk and ElasticSearch including helping to define standards and
track implementation across application teams.Partnering with
Digital Operations organization and GTS application teams to define
and implement identity and fraud monitoring and alerting solutions
including standard application and executive dashboards using
Kibana and Grafana adhering to Verizon GTS NorthStar
standards.Leading team in providing 24x7 application development
operations support partnering with Digital Operations and other
Application development teams supporting Customer and Agent
reported issues via AYS ticket workstream, JIRA customer defect
dashboards, single user issue emails, and production operation
command bridges.Leading ForgeRock AM / IG onboarding /
configuration; onboarding new Oauth clients to IAM platform and
configuring new policy URL routes.Partnering with Digital Business
and Operations, Security, Risk and Fraud organizations on identity
and fraud detection operations, aligning with organizations of
current vectors of attempted account takeovers, BOT and other
suspected traffic, deploy new rule engines and machine learning
models, and work with GTS application development teams to enhance
solutions protecting Verizon customers.Aligning with Business,
Security and Fraud organizations on rules, KPIs and executive
reporting.Providing senior leadership executive reporting on
program status and results.Where you'll be working...In this hybrid
role, you'll have a defined work location that includes work from
home and assigned office days set by your manager.What we're
looking for... You'll need to have:
Bachelor's degree or four or more
years work experience.Six or more years of relevant work
experience.Experience in supervisory and/or management
roles.Experience in participating and developing strategic plans to
realize business objectives.Experience in application development
logging and operations support, triaging customer complaints,
system and APIerrors using Oracle, Splunk and
ElasticSearch.Experience in application development using Java,
Scala, python kafka, akka technologies.Even better if you have one
or more of the following:
BS in computer science or a related
field.Knowledge of secure coding with OWASP coding practices,
Fortify and Blackduck or equivalent security scanning
software.Knowledge of Hadoop, Spark and experience driving big data
migration on GCP environment.Experience in RDBMS databases
including Redis and MongoDB.Experience in working with ecosystems
like Hive, Impala, Sqoop, Spark and Ooze.Experience in designing
and implementing the best architecture for GCP, BigData, Enterprise
Data Warehouse.Experience in extracting data from multiple sources
and loading into Cloud, Data lake and Data marts using GCP,
Bigdata.Experience in Big Data technologies like HDFS, NIFI, PIG,
Spark SQL, Hive, Impala, Sqoop, Spark and Ooze and data pipelining
techniques for moving and analyzing Terabytes of data in
minutes.Good proficiency in all data warehousing concepts, ETL
concepts , ETL loading strategy, Data archiving, Data
reconciliation, Error handling, Error logging mechanism.Experience
in articulating the business drives and architectural approaches to
deliver best in class dashboards using grafana and nifi
tools.Knowledge of AWS Kubernetes, Docker images, and
EKS.Experience in Distributed Data platforms such as HDFS and
Elasticsearch.Experience in reporting systems like Grafana, Splunk
UI, Kibana.Experience in NOSQL Databases like Elasticsearch,
Splunk, MongoDB, Cassandra, Graphite, InfluxDB.Experience in CI/CD
process - GIT (Bitbucket), Jenkins, Jira, Confluence.Google drive
suite services (Google Docs, Google Sheets, etc.)Ability to lead
work efforts with offshore and onshore resources with xCIO
organizations.Good leadership skills and the ability to work and
interact with multiple levels of management.Ability to work
independently but with ability to communicate status and achieve
results with minimal direction and translate large complex
requirements to understandable deliverables and project plans.If
Verizon and this role sound like a fit for you, we encourage you to
apply even if you don't meet every "even better" qualification
listed above.Equal Employment Opportunity We're proud to be an
equal opportunity employer - and celebrate our employees'
differences, including race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability, and
Veteran status. At Verizon, we know that diversity makes us
stronger. We are committed to a collaborative, inclusive
environment that encourages authenticity and fosters a sense of
belonging. We strive for everyone to feel valued, connected, and
empowered to reach their potential and contribute their best. Check
out our page to learn more.
Keywords: Verizon, Irvine , Manager - IAM Systems Architecture, Executive , Irvine, California
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