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Corporate Manager, F&B Systems

Company: Montage International
Location: Irvine
Posted on: August 3, 2022

Job Description:

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. The Corporate Manager, F&B Systems will primarily be the subject matter expert of Oracle's Simphony POS within Montage International. This role will work closely with corporate payroll, IT, corporate and property food and beverage operations to ensure that the POS works per business requirements and best practices. Further, this role will work closely with stake holders on other integrated F&B systems such as OpenTable, Evention, Shift4, Oracle Opera and SevenRooms to ensure that the integrations work as intended. The ideal candidate will have worked for the Oracle F&B Global Business Unit, a Oracle F&B reseller or a hospitality group (hotels and/or restaurants) in deploying, managing, supporting and training on Simphony. The ideal candidate would be self-motivated, independent thinking and have the desire to make decisions with minimal supervision - working in a fast-paced environment and possessing the ability to multi-task while ensuring deadlines are met. Essential Functions: Ability to have a full understanding of Oracle's F&B Simphony Point of Sale and its interfaced systems Responsible for successful data flow and transmission between Evention's Tips and Gratuity system from Simphony, ensuring accurate and accessible data. Assist with new openings, leading the design and build of F&B outlets in Simphony Escalation point for all enterprise Simphony projects, issues, interfaces etc Communicate updates, downtime to relevant audience Primary liaison with Oracle on all Simphony related matters Manage Enterprise Management Console for all locations, ensuring appropriate access is granted Lead training efforts for corporate and property associates on how best to utilize the product both front and back end Test, implement, manage, and support all Simphony interfaces, with a deep understanding of the Evention API and Simphony's API capabilities Support in writing reports as requested/required Support the ongoing operational Simphony needs of the properties Perform other duties as required Qualifications: Must have extensive experience in deploying and supporting Oracle's Simphony Point of Sale (POS) Minimum of 5 years' experience either working for Oracle F&B, Oracle F&B reseller and/or a hospitality group (hotels and/or restaurant groups) in a capacity of life cycle management of a Simphony installation and ongoing support and maintenance. Bachelor's degree preferred ensuring all Simphony updates and planned outages are known and accounted for in our environment, Be the point person to build new report queries for variable pay needs from Simphony Be task force point person for Simphony installation & testing Ensure integrations from Simphony to Opera and Evention are working correctly. Travel is about 20% PHYSICAL REQUIREMENTS: Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Requires grasping, writing, standing, sitting, walking, repetitive motions, talking, listening, and hearing ability and visual acuity. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Keywords: Montage International, Irvine , Corporate Manager, F&B Systems, Executive , Irvine, California

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