Principal Engineer - Identity Access Management
Company: Verizon
Location: Irvine
Posted on: May 13, 2022
Job Description:
When you join Verizon Verizon is one of the world's leading
providers of technology and communications services, transforming
the way we connect across the globe. We're a diverse network of
people driven by our shared ambition to shape a better future.
Here, we have the ability to learn and grow at the speed of
technology, and the space to create within every role. Together, we
are moving the world forward - and you can too. Dream it. Build it.
Do it here.What you'll be doing... The VCG Digital organization is
seeking a self-starter, passionate, Senior Customer Identity Access
Management (CIAM) Operations support leader to play a
critical-facing role that demands him/her to lead a multi-function
customer identity and fraud prevention DevSecOps development team
composed of US employees and contractors as well as working with a
development team in India.This position will partner with Verizon
GTS Security, Fraud and Development Operations organizations,
Infrastructure TechOps and DBA organizations, as well as Identity
and fraud application development teams centralizing all
application DevSecOps functions including developing and
implementing a secure CI/CD pipeline with adherence to Verizon
security practices; provide application development level 2
production operations support for call center and customer
complaints and escalations, application development outage bridge
support, application fraud operations, and identity and fraud
measurements, alerts and dashboards supporting operations, business
and executive reporting, KPIs and OKRs. The position will be
responsible for all Verizon channels Digital, Assisted, Retail to
define standard practices and procedures and lead identity and
fraud application development team providing standard 24x7
supporting Digital web, mobile web, mobile app, TV and Vendors,
Retail Direct and Indirect and Assisted Care, IVR, Chat channels
ensuring security compliance with software, infrastructure and
third-party libraries, and implementing standard dashboards in
Grafana and Kibana using Splunk and ElasticSearch.
- Partner with Identity and Fraud application development teams
ensuring compliance with Verizon security standards including SAST
Fortify code scans, OSS BlackDuck open source scans, RASP real-time
protection, Infrastructure IP, Port and Tenable agent scans, and
other application security compliance.
- Partner with Identity and Fraud application development teams
leading standardization of application logs using Splunk and
ElasticSearch including helping to define standards and track
implementation across application teams.
- Partner with Digital Operations organization and GTS
application teams to define and implement identity and fraud
monitoring and alerting solutions including standard application
and executive dashboards using Kibana and Grafana adhering to
Verizon GTS NorthStar standards.
- Lead team in providing 24x7 application development operations
support partnering with Digital Operations and other Application
development teams supporting Customer and Agent reported issues via
AYS ticket workstream, JIRA customer defect dashboards, single user
issue emails, and production operation command bridges.
- Lead ForgeRock AM / IG onboarding / configuration; onboarding
new Oauth clients to IAM platform and configuring new policy URL
routes.
- Partner with Digital Business and Operations, Security, Risk
and Fraud organizations on identity and fraud detection operations,
aligning with organizations of current vectors of attempted account
takeovers, BOT and other suspected traffic, deploy new rule engines
and machine learning models, and work with GTS application
development teams to enhance solutions protecting Verizon
customers.
- Align with Business, Security and Fraud organizations on rules,
KPIs and executive reporting.
- Provide senior leadership executive reporting on program status
and results.This role will be based out of one of the locations
listed in the posting. In this role, you'll have a defined work
location that includes work from home and assigned office days set
by your manager.What we're looking for... You'll need to have:
- Bachelor's degree or four or more years work experience.
- Six or more years of relevant work experience.
- Extensive experience in extracting data from multiple sources
and loading into Cloud, Data lake and Data marts using GCP,
Bigdata.
- In-depth knowledge of Hadoop, Spark and experience driving big
data migration on GCP environment.
- Experience with RDBMS databases including Redis and
MongoDB.
- Experience in application development logging and operations
support, triaging customer complaints, system and api errors using
Oracle, Splunk and ElasticSearch.
- Hands-on experience in working with ecosystems like Hive,
Impala, Sqoop, Spark and Ooze.Even better if you have:
- BS in computer science or a related field.
- Three or more years of experience in senior team member or lead
roles.
- Strong experience in designing and implementing the best
architecture for GCP, BigData, Enterprise Data Warehouse.
- Good proficiency in all data warehousing concepts, ETL
concepts, ETL loading strategy, Data archiving, Data
reconciliation, Error handling, Error logging mechanism.
- Experience in articulating the business drives and
architectural approaches to deliver best in class dashboards using
grafana and nifi tools.
- Demonstrated interpersonal skills and the ability to
communicate effectively with experience with executive
communications.
- Experience participating in and developing strategic plans to
realize business objectives.
- Application development experience using Java, Scala, python
kafka, akka technologies.
- Knowledge of AWS Kubernetes, Docker images, and EKS.
- Experienced with Big Data technologies like HDFS, NIFI, PIG,
Spark SQL, Hive, Impala, Sqoop, Spark and Ooze and data pipelining
techniques for moving and analyzing Terabytes of data in
minutes.
- Experience with Distributed Data platforms such as HDFS and
Elasticsearch.
- Experience with reporting systems like Grafana, Splunk UI,
Kibana.
- Experienced with NOSQL Databases like Elasticsearch, Splunk,
MongoDB, Cassandra, Graphite, InfluxDB.
- Knowledge of secure coding with OWASP coding practices, Fortify
and Blackduck or equivalent security scanning software.
- Experience with CI/CD process - GIT (Bitbucket), Jenkins, Jira,
Confluence.
- Oral & written communication skills; can present findings
concisely and effectively to critical audiences.
- Google drive suite services (Google Docs, Google Sheets,
etc.)
- Demonstrated interpersonal skills and the ability to
communicate effectively with experience with executive
communications.
- Strong decision-making and problem-solving skills.
- Strong leadership skills and the ability to work and interact
with multiple levels of management.
- Ability to work independently but with ability to communicate
status and achieve results with minimal direction, Ability to
translate large complex requirements to understandable deliverables
and project plans.
- Proactive self-starter with a strong sense of urgency, but able
to navigate a changing environment.
- Strong problem-solving skills and willingness to roll up one's
sleeves to get the job done.#VZITEqual Employment Opportunity We're
proud to be an equal opportunity employer - and celebrate our
employees' differences, including race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, and Veteran status. At Verizon, we know that diversity
makes us stronger. We are committed to a collaborative, inclusive
environment that encourages authenticity and fosters a sense of
belonging. We strive for everyone to feel valued, connected, and
empowered to reach their potential and contribute their best. Check
out our page to learn more.COVID-19 Vaccination RequirementVerizon
requires new hires to be fully vaccinated against COVID-19. Verizon
provides reasonable accommodations consistent with legal
requirements (e.g., for medical, religious, or state law recognized
reasons).
Keywords: Verizon, Irvine , Principal Engineer - Identity Access Management, Executive , Irvine, California
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