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Content Operations Manager (Contract, Remote)

Company: Nike
Location: Irvine
Posted on: January 16, 2022

Job Description:

Nike does more than outfit the world's best athletes. We are a place to explore potential, obliterate boundaries, and push the edges of what can be. We're looking for people who can grow, think, dream and create. We thrive in a culture that embraces diversity and rewards imagination. We seek achievers, leaders and visionaries. At Nike, it's about bringing what you have to a challenging and constantly evolving game.
This is a unique opportunity to join Nike Innovation Labs which includes the Nike Sport Research Lab and Nike Valiant Labs, Nike's digital services incubator. We're a fast-moving entrepreneurial team exploring the edges of possibility! We move with speed and purpose, taking calculated risks and failing fast - all with one goal in mind: serve the athlete* in new and unimagined ways.
The TeamWe are a team of strategic thinkers, community builders and relationship managers dedicated to building and nurturing ongoing relationships with key partners both in and outside of Nike. Our goals are to maintain relationships with customers and partners in the business while demonstrating and delivering value on an ongoing basis; fuel innovation, validate our science and push the edges of what's new and next through a network of external thought partners; and build and maintain an engaged community.
Who You AreWe are looking for a Content Operations Manager who is a highly organized individual as an essential member of the new business team sitting alongside the Entrepreneur-in-Residence, Product Manager, UX Designer and a robust tech team. This role is a blend of talent management, project management, and content operations.
What you'll do: Manage and coordinate all tactical aspects of digital video and audio content creation to share with the community of athletes* who test with the Innovation Labs, including:

  • Develop and manage productions processes, scheduling, and workflows to increase efficiency and drive quality standards with production teams and talent
  • Organize and manage all digital assets in a content management system and oversee the digital content lifecycle partnering with internal Tech and Product teams
  • Work with content strategist, talent, and various teams to ensure deliverables and timelines are being met across workstreams
  • Take ownership of the master project calendar in partnership with Technical Project Manager
  • Participate in meetings with key internal partners, document meeting outcomes, and distribute recaps with action items to teams
  • Collaborate with content strategist to ensure email marketing communications and push notifications are scheduled and delivered to the user community
  • Help build, support, and celebrate a great team culture grounded in belonging
    What you'll bring:
    • 5+ years of demonstrated experience in content operations and project/program management ideally working within digital services, tech, research or sport science.
    • Experience with content management systems (i.e. Campaign Monitor for email marketing and Airship for push notifications)
    • Experience with managing various levels of talent (e.g. coaches, athletes, etc.)
    • Strong and adaptable written and verbal communication skills. Excellent grammar is a must.
    • Ability adaptable to evolving needs
    • Tolerance for ambiguity but superpower for translating it into organized and meaningful steps
      Innovation Labs is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
      We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation.
      Role type:Contract: 6 month assignmentLocation: Remote

Keywords: Nike, Irvine , Content Operations Manager (Contract, Remote), Executive , Irvine, California

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