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National VP, Loan Processing

Company: Winc Australia
Location: Irvine
Posted on: April 10, 2021

Job Description:

AmeriHome Mortgage is seeking an experienced VP, Loan Processing to oversee the daily operation of the processing staff, including but not limited to desk coverage, overflow processing, turn times, and problem resolution. This is a great opportunity for successful individuals who:

  • Have the ability to exercise good judgment and discretion in a variety of situations
  • Enjoy the opportunity to optimize current processes related to the life of the loan
  • Have excellent administrative and organizational skills and the ability to deliver department results, on time What you will do:
    • Manage--and direct--the daily activities of the mortgage processing department to ensure that all mortgage loans are processed and completed according to established policies, procedures, regulations, and investor guidelines
    • Lead, motivate, and manage processing staff to meet or exceed objectives
    • Develop--and monitor KPI's and track improvement
    • Provide coaching to team members to improve results
    • Develop effective action plans to address underperformance
    • Comply with internal policies and guidelines
    • Lead organizational change initiatives, identify and engage with relevant stakeholders to get buy-in and adoption, implement according to plans, meet operational readiness objectives, solicit feedback, and address issues
    • Act in accordance with AmeriHome Mortgage values, behaviors, and standards
    • Proactively identify and implement the behavioral, process, and technological improvements to drive efficiency and quality
    • Keep attuned to changes and best practices in the Mortgage industry and selectively incorporate into AmeriHome loan processing
    • Represent Lending Operations as a member of senior management and contribute to the development of company business strategy and objectives What you will need:
      • 10 + years of experience-- mortgage leadership experience in loan processing.
      • Strong working knowledge of investor guidelines, underwriting policies, and loan products.
      • Strong experience with FHA and conventional loans
      • Experienced with Purchase and Re-fi transactions
      • Up to date with current retail processing guidelines
      • High technical proficiency and speed in learning a new production platform
      • Experience managing a high capacity production environment
      • Track record of success building and leading strong results-oriented loan processing teams.
      • Strong commitment to internal and external customer service and satisfaction.
      • Ability to recruit, lead, and train others.
      • Detail-oriented outlook, coupled with the ability to plan ahead and meet deadlines on time. What will really catch our eye:
        • Proficient with computers and loan operating systems (Encompass)
        • Ethical conduct
        • Performance management
        • Relationship building, collaboration, and coaching
        • Communications and change management
        • Process improvement
        • Problem-solving and root cause analysis What we offer: At AmeriHome, our employees are our most important asset. To demonstrate our commitment to them, in addition to a competitive compensation package, we offer a comprehensive suite of benefits to help our employees manage their personal lives and plan for the future while working hard at their home away from home. We offer a generous contribution strategy that keeps our benefits competitive and affordable and ensures that we are able to attract and retain the best talent. Who We Are Top Workplace AmeriHome Mortgage was established in 2013. By 2017, we earned the distinction of being a top 10 mortgage lender. AmeriHome is a privately held, multi-channel, mortgage investor, direct-to-consumer lender, and servicer, licensed in 49 states and headquartered in Thousand Oaks, California with offices in Irvine, CA, and Dallas, TX. Focused on delivering excellence in lending, our motivation for success is represented throughout the company and thrives from the trust built between all employees. AmeriHome is always looking for top talent to join our growing, fast-paced, and friendly teams. Amerihome Mortgage is an equal opportunity employer and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner-without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status,veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
          Your data privacy and security are important to us. In support of upcoming changes to the California Consumer Privacy Act (CCPA), we updated our Personnel Disclosure on January 1, 2020.

Keywords: Winc Australia, Irvine , National VP, Loan Processing, Executive , Irvine, California

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