Director of Operations
Company: Scion Staffing, Inc.
Location: Irvine
Posted on: February 22, 2021
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Job Description:
Scion Nonprofit Staffing (www.scionnonprofitstaffing.com) is
leading a search for a Director of Operations client, an amazing
nonprofit organization whose mission is to provide affordable
health care and benefit solutions to agricultural workers in
California. This is a wonderful opportunity for an insurance expert
to be part of an impactful and professional growing nonprofit that
works with the agricultural space in Southern California. This is a
direct hire, full-time opportunity!
Position Description
The Operations Director works across all operational teams to
develop the understanding, analyze, and implement organizational
efficiency, guide transformation, and support the execution of
strategic initiatives. Guide all operational workflows and
recommending and implementing areas for change, streamlining,
workflow enhancements Define process improvement challenges,
measure current process performance, analyze root causes, and
develop targeted process improvement opportunities with business
partners Work closely with cross-functional leaders to develop
initiatives, including project planning, critical analyses, key
resource requirements and recommendations Identify projects that
will contribute to realizing benefits and achieving outcomes Ensure
that the work of the project, including the scope of each project,
covers the necessary aspects required to deliver the products or
services that will lead to operational benefits Present
recommendations and initiative progress, both written and verbal,
to key stakeholders Review operational reports on a weekly and
monthly basis to identify issues, areas where inefficiencies exist,
and research and ultimately recommends optimization. Manage claims
reports, claims turnaround time, member service calls, paid claims
reports, etc. Work with the IT department, solutions architect, and
vendors on the system project list Periodically review staffing
needs Develop and manage an operational dashboard for teams to few
significant daily statistics Provide a bridge for smooth
communication between departments while demonstrating credibility,
trust, and support Maintain HIPPA compliance, documents and handle
confidential information with discretion, trust, and integrity
Maintain discretion and confidentiality in relationships with all
board, members, staff, and leadership as needed Assist employees,
service representatives, members, groups, vendors and teams with
appropriate forms, projects, and processes Establish and maintain
effective relationships with staff members and gain their trust and
respect Communicate with internal, external groups, and members
through systems and regulations with precision and care, especially
with confidential information Research, prioritize, and follow up
on incoming issues and concerns Make great timely decisions based
on training; experience, and good judgment Maximize and find
resources (people, materials, networks, relationships, support,
etc.) to use, provide solutions and support, overcome challenges,
and achieve goals Create strong morale, let others be responsible
for their work, share wins and successes What You Have to Offer
Life and health insurance license required Experience in the
following: financial analysis, project management, health care
outcomes, claims Strong communication and interpersonal skills,
Excellent professional written and verbal skills 5 or more years of
experience in insurance sales, support, or healthcare industry
Fluent in Spanish preferred Experience developing and leading
strong high functioning teams Experience working in a fast-paced
high performing environment Demonstrated experience managing,
developing, and coaching individuals and teams
Compensation and Benefits
A rewarding career and generous salary (DOE) plus a full and robust
benefits package including health, dental, vision, life, long term
disability, short term disability, retirement with a 5% employer
match, a scholarship and education reimbursement program, a fitness
program, four weeks of paid time off, and holidays off!
How to Apply
For immediate consideration, please submit your resume and letter
of interest here: https://www.scionstaffing.com/job/7051
About Our Firm
Scion Staffing is a top temporary staffing agency and executive
search firm, connecting leading companies and organizations with
impeccable talent. Through our innovative team-building and
staffing solutions, we bridge the gap in temporary staffing, as
well as contract-to-hire employment, contingent search, and
executive searches. The Business Times has recognized us as a top
staffing from 2010-2020 and our clients return to us for a variety
of opportunities.
Scion Staffing is an equal opportunity employer and service
provider and does not discriminate on the basis of race, religion,
gender, age, gender identity, national origin, citizenship status,
sexual orientation, disability, political affiliation or belief, or
any other protected class. We are committed to the principles of
Equal Opportunity Employment and are dedicated to making employment
decisions based on merit and value, for ourselves, our client
companies, and for the candidates we represent. Apply For This
Job
Keywords: Scion Staffing, Inc., Irvine , Director of Operations, Executive , Irvine, California
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