Regional Retail Manager, West

Company: Via Transportation Inc
Location: Irvine
Posted on: February 22, 2021

Job Description:

Rivian--is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.-- As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.-- We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois. Role Summary Rivian is seeking a seasoned leader who desires the challenge of a new business and the excitement of building something from the ground up. You live and breathe retail and have a passion for people , leading teams and producing strong results . You are a strong coach and mentor to all your direct and indirect reports both on and off the floor , taking pride in always knowing your teams and understanding their goals, both personal and professional. You will partner with your Retail General Manager s to ensure effective implementation of brand culture and business initiatives at the site level and regionally. You understand the importance of engaging with and building the Rivian community through our retail locations and will partner with the Marketing and local e ngagement leads to design and facilitate local events and activations . Y ou work strategically to ensure operational excellence and deliver results across your region. Most of all, y ou will lead by example and inspire your team to live Rivian's mission . Responsibilities

• Ensure that the Rivian retail customer experience is best-in-class across your region : authentic, engaging, educational and aligned with Rivian's core values and culture.--
• Uphold the operational framework, best practices, and playbooks to deliver the best experience possible to our customers and team
• Lead all Retail General Managers and locations in your region to ensure they are driving positive results, both financially and culturally
• Develop General Managers within your region as best-in-class leaders, while ensuring they are actively developing their teams
• Clearly and consistently commu ni cate goals --to your teams, linking these goals to individual location and employee performance .
• Analyze and evaluate reports and data to identify ways to maximize sales and bolster KPI's
• Regularly visit and spend time in all locations within your region , as well as in your market , to network and evaluate performance and trends
• M anage operations in alignment with the financial plan, including revenue plan, payroll budget, and overall store P& L
• Lead the implementation processes that allow retail associates to seamlessly move a customer through the ownership funnel with the help of the digital commerce platform and CRM tools (including accessories and branded merchandise sales)
• Ensure all locations within your region m aintain compliance with all local, state, and federal regulations as well as Rivian company policy and procedures
• Have a keen sense for visual merchandising and store cleanliness and relentlessly uphold retail presentation standards , e n s uring our Retail locations always look and feel premium
• Support new s ite openings within your region, working closely with the Retail HQ Team to execute the s ite turnover, product load-in, visual merchandising, recruiting, and hiring of a new team, training and onboarding and all other opening activities as needed
• P roactively recruit talent into your Retail locations, ensuring a strong talent pipeline
• Partner with the Retail Marketing and Engagement leads to create and facilitate regionalized marketing activations, programs and events focused on engaging with and building the Rivian community through our Retail locations
• Take on additional projects, duties and assignments as required and/or by request from the retail leadership Qualifications
  • 8 + years in multi-unit retail leadership , preferably in a Direct-to-Consumer business model
  • An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community
  • Possess an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do. Solve problems and overcome challenges with creativity and ingenuity.
  • Ability and willingness to work weekends, evenings, and holidays
  • Extensive experience with P&L, POS (Point of Sale) & CRM
  • Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment .
  • Expertise in human resources , including recruiting, hiring , onboarding, payroll, and performance management
  • Ability to travel up to 50%-- Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.--All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages. If selected 'other' school, please provide school name.
    Who is your most recent employer? (Type N/A if not applicable). --*
    Current job title --*
    Are you currently authorized to work in the United States? --*
    -- Will you now, or in the future, require employer visa sponsorship (e.g., H-1B)? --*
    -- Do you have experience in multi-unit retail leadership? --*
    -- U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Rivian Automotive are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
    • Autism
    • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
    • Blind or low vision
    • Cancer
    • Cardiovascular or heart disease
    • Celiac disease
    • Cerebral palsy
    • Deaf or hard of hearing
    • Depression or anxiety
    • Diabetes
    • Epilepsy
    • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
    • Intellectual disability
    • Missing limbs or partially missing limbs
    • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
    • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Via Transportation Inc, Irvine , Regional Retail Manager, West, Executive , Irvine, California