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Project Manager, Compatibility

Company: BLIZZARD ENTERTAINMENT, INC
Location: Irvine
Posted on: February 18, 2021

Job Description:

City Irvine California Category Project Management Quality Assurance The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard Entertainment Quality Assurance (QA). We're searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. The Project Manager will be part of a fast-paced team environment. Job success is based on having excellent communication, organization skills and customer services skills coupled with the ability to provide fast turnaround on requests. This position will work with a wide variety of internal and external stakeholders to support hardware related Compatibility QA lab programs.-- Covid-19 Hiring Update:--We've transitioned to a work-from-home model and we're continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person's circumstances may be unique and will work with you to explore possible interim options. Responsibilities

  • Manage inventory for all mobile and unique hardware system configurations
  • Collaborate with external vendors to obtain pre-released hardware for testing
  • Manage and report on 3rd party hardware vendor syncs
  • Handle department hardware purchase requests and returns
  • Support all 3rd party Compatibility lab test tools
  • Handle hardware troubleshooting and identify potential roadblocks
  • Prepare professional, well-documented evaluations of mobile, hardware, and software inventories, along with recommended improvements
  • Act as point of first reference for all project related inquiries and work collaboratively with colleagues to address any issues that may arise.
  • Handle other duties as assigned Requirements
    • Working knowledge of most popular console platforms and related peripherals and PC software/hardware
    • Bachelor's Degree or equivalent work experience
    • 4+ years' experience in project management or similar experience
    • Ability to collaborate across multiple QA teams and regions
    • Proven problem solving and issue resolution skills
    • Excellent presentation and written communication skills
    • Exceptional client service skills
    • Demonstrated skills in multi-tasking, time management & organization
    • Exceptional attention to detail
    • High proficiency in JIRA, Confluence, and Microsoft Office packages Pluses
      • ISTQB Certifications
      • Project Management Certifications
      • IT Certifications (CompTIA)
      • In-depth knowledge of Blizzard games Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences---ever. Join us! Get tailored job recommendations based on your interests. Blizzard has a wide selection of jobs extending far beyond traditional game creation roles. Locations We've built our bases in locations where you'll want to live as well as work, and we've packed them with top-notch perks. Student Programs If you're looking for an exciting internship or a great job right out of college, this could be the place for you! Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com . General employment questions cannot be accepted or processed here. Thank you for your interest. Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly. All trademarks referenced herein are the properties of their respective owners.

Keywords: BLIZZARD ENTERTAINMENT, INC, Irvine , Project Manager, Compatibility, Executive , Irvine, California

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